Classic™ Steel

Available in a wide range of looks and colors, our Classic Steel garage doors complement every home so there’s no sacrificing style for strength, durability and comfort.

4.6 | 761 Reviews

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Our Classic™ Steel collection provides the traditional raised-panel style garage door in a wide range of construction and design options, allowing you to take the time-tested, classic garage door look and make it your own. Our Classic™ garage doors can complement any home with the ability for homeowners to customize door sizes and choose from a variety of decorative top window inserts and specialty glass for natural light and privacy. These durable steel garage doors are available in 3, 2 or 1-layer construction with multiple insulation options.

3-, 2- or 1-Layer Construction

Available in 3, 2 or 1-layer construction options

Design Customization

Short and long panel steel garage doors with optional insulation and windows. Available in 14 colors including Ultra-Grain wood-look finishes. ColorBlast custom paint colors also offered in 1,500 shades.

Insulation

Insulation options include 2" or 1-3/8" Intellicore^®polyurethane, 2" or 1-3/8" polystyrene or 1-5/16" vinyl-backed polystyrene insulation available. Insulated door R-values from 6.5 to 18.4.

Door Reinforcement

WindCode® door reinforcement product available for high wind load applications.

Environmental Assurance

Clopay doors are compliant with environmental laws and regulations. Clopay doors do not contain HFCs. All Clopay doors are compliant with:

California SB 1013
Washington HB 1112 – Hydrofluorocarbon Greenhouse Gas Emissions
Canadian regulations amending the ozone-depleting substances and halocarbon alternatives regulations
New Jersey A-5583/S-3919 – Greenhouse Gas Bill

Our durable Classic Steel doors come in 3, 2, or 1-layer construction with multiple insulation choices. Get the perfect blend of style and functionality for your garage today.

Steel
Intellicore® Polyurethane or Polystyrene Insulation
Steel

Steel
Polystyrene Insulation

Intellicore^®Insulation

Warmer. Quieter. Stronger.
Garage doors featuring Intellicore insulation technology represent the ultimate smart choice for homeowners. Clopay’s Intellicore is a proprietary polyurethane foam that is injected into a garage door, expanding to fill the entire structure. The result is a door with incredible strength, energy efficiency, and durability.

Additional Features

Rust-Prevention System: Steel skins are protected with a tough, multi-layer coating system, including hot-dipped galvanizing, a protective metal oxide pretreatment, then a baked-on primer and top coat.
Replaceable vinyl bottom weather seal in a rust-resistant aluminum retainer helps keep out air and water.
A patented Safe-T-Bracket® prevents serious injury that could occur if the bottom bracket were removed with the garage door closed and under tension
All Intellicore® insulated doors come standard with 10-ball nylon rollers and heavy-duty 14-gauge steel hinges.
Product complies with 2015 IECC air infiltration requirement of 0.40 cfm/ft2 or less (IECC, Section C402.5.2)
Window grilles are removable for easy cleaning.

Raised panel garage door styles are what most people imagine when they think of a traditional garage door — a showcase of long and short panels, windows and numerous color options. Raised panel garage doors will allow you to draw attention to your home's architecture with a focus on depth and symmetrical patterns.

Elegant Short
3-layer doors

Elegant Long
3-layer doors

Traditional Short Panel
2 and 1-layer doors

Traditional Long Panel
2 and 1-layer doors

Depending on door height, exact door appearance and number of sections may be different than illustrations above. Click here for complete details.

Solid Top Sections

Solid Elegant Short

Solid Elegant Long

Decorative Insert Series Windows

Colonial 509

Charleston 508

Stockton 612

Sunset 601

Charleston 608

Madison 611

Prairie 510

Madison ARCH613

Prairie 610

Sunset 501

Sunset 503

Sunset 603

Plain Short

Plain Long

Architectural Series Windows

Plain Short

Short With Rectangular Grilles

Plain Long

Short With Squares Grilles

Long With Rectangular Grilles

Long With Square Grilles

ARCH1 Plain

ARCH1 With Vertical Grilles

ARCH1 With Grilles

ARCH2 Plain

ARCH2 With Grilles

ARCH2 With Vertical Grilles

Wrought Iron Short*

Wrought Iron Long*

Wrought Iron Arch*

DOUBLE TOP SECTIONS

Madison ARCH613

Madison ARCH613 (Double Door)

Sunset 502 (7', 7'6", 12' widths only)

Sunset 502-Double Door

Sunset 503-Double Door

Sunset 504 (14', 15', 15'6" widths only)

Sunset 505 (16', 17', 18' widths only)

Sunset 506 (10', 20' widths only)

Sunset 603-Double Door

Sunset 605 (Double Door)

*Acrylic window designs.
**Available only on 2" thick 3-Layer doors only.
***Sunset Windows not available on Ultra-Grain® doors.

Seeded

Rain

Frosted

Obscure

Standard Colors

Standard White

Almond

Sandtone

Bronze*

Chocolate

Mocha Brown*

Hunter Green*

Gray*

Charcoal*

Desert Tan

Premium Colors

Black*

Ultra-Grain Classic Medium Finish*

Ultra-Grain Classic Cherry Finish*

Ultra-Grain Classic Walnut Finish*

Installation Instructions for Residential Garage Doors

Read Instructions

Steel Garage Doors Care and Maintenance

Read Instructions

Installation Warranty

All of our Master Authorized and Authorized Dealers offer a minimum 1 Year installation Warranty on Clopay replacement doors.

Read Instructions

Reviews (761)

"Gorgeous Ultragrain Finish For Curb Appeal"

Absolutely love love love my beautiful new doors. I keep going outside just to stand there on my driveway and admire them! (Took off 1 star only because of multiple errors the installer made that required repairs. Repairs were not done properly either, so I had to call in another installer to repair what the first one did poorly. Doors are now right.)

Moff - 1 month ago

Incentivized Review

"Best door on the market in my opinion."

Instructions are extremely easy to follow, and in perfect order for the homeowner. Although I was replacing an old Clopay door, I gave up the temptation to use the old tracks as recommended. There is only one glitch in their procedure and that is that after the door is operational, loosen the slide on the top roller because it was binding in the track as originally tightened (a very easy fix that should be the last thing to do).

Elle - 3 months ago

Incentivized Review

"Nice Garage Door would buy again"

Wanted better insulation and working door price was right

Grusdoor - 3 months ago

Incentivized Review

"Great Quality and Excellent service"

Great quality door and excellent customer service and installation.

Excellent customer servic - 4 months ago

Incentivized Review

"The only brand of garage door we would consider"

We had our old Clopay doors for 30 years, and loved them. Unfortunately, we had a fire in our garage, and had to replace both doors. We, of course, looked only at Clopay dealers to replace the old doors. It was so nice to see that the bronze color was a perfect match to our old terratone color. They were just install yesterday and they look fantastic!

Dbar - 4 months ago

Incentivized Review

"Quality and Value"

I’m so happy with my 2 new garage doors because they are high quality and good value. they dress up the whole front view of the home and add a real touch of class!

Catra77 - 4 months ago

Incentivized Review

"Love My Doors"

I purchased three Clopay doors and absolutely LOVE them. What an improvement in our home. I recommend Clopay to anyone looking for garage doors, they have a great selection and are very affordable.

HollyL - 4 months ago

Incentivized Review

"Classic Collection R18.4"

I was in the market to replace our aging garage door this past spring. I contacted about seven local door garage companies in the greater Ottawa area for price quotations. After reviewing all the submitted quotations I was shocked at the prices that I got for a simple 16x7 door. Even thought I made sure the doors were all the same style and colour so that we would be on the same level in price comparison. At this point I did not contact Home Depot I just was too sure if it would be a good idea with no knowledge about Clopay. Anyway I went to the HD web site and build a door to the same specifications as I requested from the other supplier. I was surprise that I was able to get a better door (2” R18.5 insulated door) compared to the other suppliers at a very reasonable price. It was a no brainer comparing the built quality of the door, pricing, warranty and door options like a great selection of colours and windows. I strongly recommend adding the upgrade door hinges and roller package it’s a great value for what you get in return. I placed the order on line and then the follow up calls and emails started the process of getting my garage door delivered and installed. The ordering process was very easy and simple. The door was shipped and then it was installed in manner of weeks. The installers were very good in removing and disposing of the old door. However, during the installation the installer noticed a defect on the top panel. He immediatly texted Coplay and within a couple a minutes a new panel was approved and ordered. I was very very impressed with how fast Clopay reacted to the issue and resolved. I'm sold on Clopay products and after service.

Claude - 4 months ago

Incentivized Review

"Great door and easy to use"

Our new door looks great, works very well, and easy to use with a click of a button. Goes up and down on the tracks with ease. Very pleased with the look of our door and the color.

New home , new door - 4 months ago

Incentivized Review

"Directions Are Inadequate"

Love the door,,,, this is our second Clopay. 1st one purchased 16 years ago. On the 1st one,,,, the opener bracket torn,,, sheet metal tore in two pieces. Then one spring broke the following week. The problem with the new door is the installation directions. The booklet is inadequate. For example,,,, how do you set the right tension on the springs. The book says,,, it must be the same on both sides.... Also our garage has a low ceiling.... not enough room to use the standard top hinge. No instructions.

BobTim - 5 months ago

Incentivized Review

"Great Door"

So far great looking doors. Look great as well. Love the energy efficiency. Definitely keeps the heat out.

Excellent garage door my family is so Happy Gods Blesso

Tyrona - 6 months ago

Incentivized Review

"The door looks so awesome shining as you pull In"

Looks beautiful the steel skin appears to be of excellent quality, I can’t wait to see how it looks in winter

Although I didn’t choose the garage door as I bought the house and the garage door was already on order, I love the upgrade. It’s quiet and fully insulated. I now know how to take care of a garbage door properly.

Jkg66 - 7 months ago

Incentivized Review

"Love my New Clopay Garage Door"

I have been wanting a Clopay Garage Door for many years and finally got one. Loving my New Clopay Door.

Bumpa1 - 7 months ago

Incentivized Review

"I love the fact that you can insulate the door"

It is nice that you are able to add insulation to the door after installation. Our builder did not offer an upgrading to an insulated door when we purchased. Easy and reasonable price to do it after and it looks great.

Rovingshoe - 7 months ago

Incentivized Review

"Not energy star rated"

My new door looks good and seems to function well. I'm a bit disappointed that even though it's rated as 18.4 insulation, it's not energy star rated and doesn't qualify for the tax credit.

Missing tax credit - 7 months ago

Incentivized Review

"Very Quite and Durable Construction"

I am extremely happy with our decision to upgrade and replace our garage doors. The original doors were also Clopay but were wood. They lasted for over 27 years. When it came time to replace we went with Clopay Classic Steal and they look and function great!

Gordo123 - 7 months ago

Incentivized Review

"Not good door"

I am not happy with my door. There are gaps between panels. Not all vertical posts have brackets but there are holes for them. The door was bought through a dealer and professionally installed. They say that this is the way the door is manufactured. Very frustrating. Please, help to resolve the issue

Irenrica - 7 months ago

Response from Clopay Garage Doors:

Consumer Services - 7 months ago

Hello Irenrica, thank you for sharing your experience with us. Clopay takes pride in our product, unfortunately as with any manufactured product, now and then, issues can arise. You communicated with us on May 7th. Your concerns were passed on to our Quality Department, and replacement product has been approved. We emailed you on May 10 with this determination. As of May 14th, we are awaiting your response to proceed. We look forward to resolving this issue for you.

"Not good! Hoping for help from cloplay!"

I ordered 2 of the same doors. One for my shop & one for my garage. The 1st door came in February & was missing both of the flag brackets & all four of the vertical track brackets. Went online & sent cloplay a message. No response to date. 2nd door came in today & is missing 5 of the #1 hinges, both #2 hinges, both #3 hinges, both of the top brackets, both of the bottom brackets, both of the inside step plates & all 10 rollers! Nate

Nate - 7 months ago

Great door great look nice price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Matts garage - 8 months ago

Incentivized Review

"Classic Steel Insulated Garage Doors"

I recently began remodeling my garage, and Clopay was the first product I bought. The Insulated Classic White Steel Garage Doors were my choice. As lovely on the outside as it is within. What a significant temperature difference the insulation made.

I replaced an older door that had buckled when it flew off the track with a newer insulated steel door. It looks better, and with the insulation and steel on the inside should be much sturdier. With a longer warranty, I'm guessing this will last longer than we will! While I can't say if this is the "door" or the new "garage opener", its also MUCH quieter than our old one, which I'm sure will make the neighbors happy when it opens late at night.

GoofyNY13 - 8 months ago

Incentivized Review

"Clopay Door"

My Clopay Door was installed and it has a horizontal scratch in one of the panels.

Marco - 8 months ago

Incentivized Review

"Love it"

Very happy with new door Looks amazing and suits our house

Mattym - 8 months ago

Incentivized Review

"Great update"

These doors made a noticeable difference on the look and feel of our home. The doors have improved our curb appeal. Our garage also share three interior wall with living spaces, there has been a notable improvement in th comfort of our home.

Chipps - 8 months ago

Incentivized Review

"Clopay new door"

Door is great looking, smooth operating & great value. A&M Garage doors did a fantastic job on installing it

DLK1 - 8 months ago

Incentivized Review

"Awesome doors"

We just had these new Coplay doors installed, and we are extremely happy with them. They are very quiet, they run very smooth, and they give our house a classy look. We are just so tickled pink with them.

Really like the way that the door is constructed and high quality manufactured.

Noname - 9 months ago

Incentivized Review

"Great look"

It matched the door I had installed 15 years ago. That door has been great as the look of this door. operates smoothly. Installers were great!

We are delighted with this door. Very clean, finished appearance. Super quiet operation. An excellent cost value.

Chuck195 - 10 months ago

Incentivized Review

"So beautiful and so quiet"

We are extremely happy with our new Clopay Classic Door. It is not just a quality door but it is very nice looking and so quiet. We are very satisfied and would highly recommend this type of door.

DanMar - 10 months ago

Incentivized Review

"Looks and sounds great!"

S gheen - 1 year ago

Verified Purchaser

"Energy saving options."

Glad that there are options for energy saving on doors and windows.

It is very quiet, the 2 inch insulated door look very sturdy and my wife loves the windows! So far we are very happy with the new garage door!

A.G.S. - 1 year ago

Verified Purchaser

"door"

Job well done. The door is also of good quality. The garage is much better weather and temp acclimated.

Paul Y - 1 year ago

Verified Purchaser

"18' wide custom door"

Ordrered an 18' wide insulated door from Clopay, installed by the local independent dealer and looks great! With the front jack mount opener, it's the quietest garage door we've ever had. Looks great, sounds great!

Happy_Customer - 1 year ago

Verified Purchaser

"Missing parts, directions not available"

Quality not the best (holes and metal not lined up properly), no paper guide or online version, broken glass, some of links/QR scan bars are dead links

H20sword - 1 year ago

Consumer Services - 1 year ago

Clopay uses door section R-values for our garage door insulation testing, which is in accordance with the Door and Access Manufacturers Association Guidelines provided in TDS-163: https://www.dasma.com/wp-content/uploads/2022/09/TDS163..pdf R-value is the most widely used measurement for a garage door’s energy efficiency. Clopay insulated garage door R-values depend on the door thickness, material and type of insulation, and range from 6.3 to 20.4. Most of the residential doors we manufacture in 24- or 25-gauge steel are our 1 layer steel doors (R=0) and vinyl-back insulated 2 layer doors (R= 6.3). Our 3 layer doors do not require as thick of steel inside & out because they derive a lot of their strength from their sandwich door construction. The gauge of steel and heft of the door does not matter as much as the type and thickness of insulation behind the steel. Here is a link to our Insulated Garage Door Guide, which has temperature comparisons with Wood Doors vs. Intellicore Insulation, as well as our Polystyrene vs. Intellicore Insulation https://www.clopaydoor.com/residential/buyingguide/garage-door-materials/insulation

"GARAGE Door"

Your cloplay garage door is quiet,clean and very easy to clean.. I personally love the g arage light and the ease of use

Great well built quiet and perfect for someone on a budget. I checked out many other brands and this one is definitely tops. Upgraded hardware and rollers are a must make sure garage door quiet and very strong.

Krista - 1 year ago

We are sorry to hear that your door arrived damaged. If door sections were damaged in shipment or install, flaws should be reported immediately to your Dealer / Retailer to obtain remedy. I will report the issue with the rivets being loose to our Production Team. This will help us to improve our packaging and assembly so we thank you for your feedback.

"Garage Door"

Just had the Classic Steel Garage door installed. I did not have a garage before, now I do....so the door is very nice.

VJAllen - 1 year ago

Verified Purchaser

"Great looking door"

Very well constructed door that adds an improved look to my garage. Easy to install with all the necessary hardware included.

I was going to buy the "good" rated door to save some money but ended up buying this door which is rated "better", and I'm so glad I did! If you're on a budget I recommend spending a little more and get this door. This door wasn't that much more money and it was worth it. It has a nice amount of insulation, making it feel more solid. It also has a metal skin on the inside instead of just the exposed insulation, which gives it a much cleaner look and will make it easier to clean in the future. It's not even cold outside yet but we can tell our garage is much better sealed and will be warmer this winter. This was the first time I have installed an overhead door so it took a while to do, but the instructions were very good.

Curt - 1 year ago

Verified Purchaser

"Very pleased with the garage door"

Got the Clopay garage doors to replace my 25 year old doors, the new doors very nice really added nice curb appeal and my garage is a lot more insulated my wife and really notice the temperature difference.

Love our Door. Very Pleased so Far. Made our House look so much better.

The end installed result was good, however I ran into a number of installation instruction issues during installation. I read all the enclosed instructions as well as watched the installation videos online. 1) On the video: https://www.clopaydoor.com/residential/buyingguide/residential-installation-videos. At 1:01 it tells you to drill 3/8" pilot holes for 5/16" lag bolts. (3/8" is larger than the 5/16" lag bolt) 2) There is no specific mention to the fact there is an upside and downside to the panels in the instructions. 3) The door I bought was rated for 150mph winds, so it had 6 of the horizontal cross braces. No part of the instructions (printed, or online) say where to install the cross braces if you have 6 of them.

Competent Homeowner - 1 year ago

"Seems well-designed, functional, durable"

Fully satisfied with the design / functionality of the door, parts seem sturdy and durable. Take this with a grain of salt, since I've only had the door for half a year.

Greg (Hyattsvile, MD) - 1 year ago

Verified Purchaser

"I love my garage door"

Very impressive, my hurricane impact insulated door, seems commercial heavy duty compared to HD old one.

Joey B - 1 year ago

"Nice Garage Doors"

These doors are first class. Their made really good.

Stormy - 1 year ago

Verified Purchaser

"New installation of Classic Steel special order"

Just finished the installation of two Classic steel custom size garage doors in my new shop building. These were ordered to replace an order from a Home Depot competitor that was completely mishandled and eventually cancelled after repeatedly missing an extensive delivery delay. Clopay delivered this special order within 4 weeks after placing the order, my local installer completed the flawless installation within 7 hours of arrival. Quality of the doors was beyond expectations after comparing door manufacturer's features and designs. Totally pleased with the purchase and the installation - many thanks !

Steve302 - 1 year ago

"Perfect replacement"

Looks just like the one I backed into. Matches our other door.

George T - 1 year ago

Verified Purchaser

"New Doors"

Doors are nice and well built. Modern look and clean lines.

JDiddy - 1 year ago

Verified Purchaser

"Custom sized to meet my door opening"

This door is excellent and well made. I especially liked that I could custom fit this with a few inches higher and wider for my application and at no extra cost. I also found the Clopay customer service people very helpful as I sized this in a custom build building. The door ended up being slightly larger than 11 feet tall and 15 feet wide. I did the installation by myself one piece at a time. I also went with the upgrade to make the bearings and spring heavy duty and glad I did that. In the end, the price of the door was very competitive in price and below the competition. Looking back I could not have done better and glad I chose Clopay

Steve C. - 1 year ago

Verified Purchaser

"WINDOW OPTION LEAVES A LOT TO BE DESIRED."

Ordered two of these from Home Depot for a new pole building/garage addition. I would have preferred a charcoal color to match my building trim, but sadly, that is not an option on the Classic Steel doors. Home Depot unfortunately mislead me and said the model I had selected would have the steel backing/covered insulation to the interior. When I received them, I have the vinyl backed insulation (also was slightly damaged). Not Clopay's fault, but maybe educate the retailers a little better... My main gripe is the cost to upgrade for the windows, VS what you actually get. The window grid "frame" is honestly laughable. The windows aren't separated, it's just one big window, and the cheap plastic frame with rough, untrimmed edges is placed on the inside. I've seen better quality from dirt cheap doors. For an pricey upgrade to a $1,000+ door, I'm very disappointed in this aspect. Also, the vinyl weather stripping trim for the exterior is very soft and flexes when you screw it into the framing, while being very careful. It's very hard to get it evenly sealed and weathertight unless if maybe you have a stapler and attach it every 2", which I don't have (I used white hex head self tapping screws every 6" - 8" or so to match my metal pole building exterior. I'll be removing and adding some adhesive and reattaching to hopefully get a better seal. As far as the install goes, once you get the first one done, the 2nd was fairly easy. I took my time for the first install. I did receive an extra angle piece which I had assumed was for reinforcing for the garage door, however, after reading the instructions multiple times, it still was not 100% clear where this piece went? Also, I'm happy that the torsion spring has the drill adapter unit for winding. I was most apprehensive about this part of the install, and this made it so much easier.

DAT84 - 1 year ago

"Simple and nice looking"

Nice looking and the simple design fitted my needs.

Craig Too - 1 year ago

Verified Purchaser

"Ok garage door"

Nice door. One improvement could be made by making the the vertical rail mounting brackets adjustable. On other brands they are bolted to the rail and adjustable for a good tight fit with the door jamb. Your rail brackets are riveted. I will need to do a jamb extension now for the jamb to fit properly against the door.

T wade - 1 year ago

"Better than expected"

Great door and openers, exactly what I was looking for. I shopped around and nobody even came close to the price I got from Home Depot. You do have to plan well ahead because availability took a lot longer than expected. They are worth the wait.

Ed Roy - 1 year ago

Verified Purchaser

"Love my new garage door"

I love my new door. This door is steel, so no problem of wood decay (prior door). The white door is very attractive. I also love how high the R value is compared to the other doors I looked at with other local companies.

cmhorton - 1 year ago

"not what I expect"

let start with saying that I replaced the door because I have to do it and not because I need to do it, the other thing I rent in a HOA where every other garage door is clopay , so i did not have a choice . I installed the door my self , however the instructions are pretty general, you must pay attention the type of door that you have in front of you in order to follow the instructions, which somehow are useless because there is not one whole in the panel that matched the size of the bolts or what is supposed to hold, I spend great part of my time drilling new holes and making other bigger, the instructions for the springs set up cannot be worst !! I have to figured out how to do this part in youtube videos , i dont know if this company make this instructions on purpose like that , to make the costumer buy a professional installation services which in my area is 500 dollars before taxes.the locks that these door bring cannot be installed anywhere if you of course dont make new holes. personally i will not recommend this garage door , maybe is so used in my area because you can get it from homedepot or because is the cheapest, but i will think twice to buy another Clopay door, that's without mention that if you are installing a new door from scratch the motor and other stuff doesn't come with the door that is another expense which i find un real .

amehd - 1 year ago

Response from Clopay Garage Doors:

Consumer Services - 1 year ago

We are sorry to hear you struggled with our Instruction Manuals, we revise them periodically to make them better and easier to follow. Here is a link to all of our Install Manuals https://www.clopaydoor.com/owners-manuals The electric automatic operators are made by other companies and have always been a separate product with separate installation instructions.

"Updated the house with new garage door"

Updated the house my folks built before I was born, all new windows (29), 3 new entry doors, 3 new storm doors, and 1 new garage door. I wanted a garage door to complement the new entry doors, and I found that option with Clopay.

Freedom - 1 year ago

"Great Quality Doors"

Nice looking high quality construction. Everything included in kit.

Frank C - 1 year ago

Verified Purchaser

"Highly recommend this company!"

We are enjoying our new door! It looks great and operates quietly. The installers were on time, efficient, and knowledgeable about the product.

J. & L. Brewer - 1 year ago

Verified Purchaser

"Super Nice Steel Garage Door"

Great quality and very nice appearance. Really makes the pole building look more like a garage.

BeagleMaster - 1 year ago

"Gap"

Top panel does not close tight to net panel - leaves a gap.

Band - 1 year ago

Verified Purchaser

"Bad paint job and bad warranty."

This was a good door until after about 6 years it started rusting. I still had a warranty and I called clopay. They asked me if i washed and waxed my door 3 times a year. I have never heard of that. I said no. They said the warranty is void.

Eshaw - 1 year ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 1 year ago

Our Door Warranties do not cover surface rust as it is an environmental issue. Our general guidelines are cleaning the door 2 times per year, but in coastal states or harsh conditions require washing 4 times per year and spray wax to protect the painted steel. Much like a car that sits outside all of the time, steel doors need this maintenance to prevent rust. Here is a link to the Care & Maintenance Booklet for our steel doors which includes the warranty page http://clopaypdfs.com/pdf_files/CMB-4150089_EN.pdf We are happy to send small bottles of touch up paint, which can be requested by calling Consumer Services at 800-225-6729.

"Wonderful Garage Door"

Wonderful company and great light door. Installed very professionally

Bajusbeach - 2 years ago

Verified Purchaser

"Seems strong and will last"

My nw Classic Steel insulated Clopay door seems strong, well made and designed, and I think it will last a long time. Am satisfied.

Billzy - 2 years ago

"Love this garage door!!!"

Love the garage door. Matches our house. Don't have to paint it anymore!!!!

Ralph - 2 years ago

Verified Purchaser

"Clopay the way to go!"

Have had installed in September 2022 so far they work really well ..I'm concerned when the cold cold 🥶 gets here ..how will they do. Had great Gentleman and his crew installed and where with me every step of the way and even afterwards..clopay garage door as expected.

Mayy - 2 years ago

Verified Purchaser

"Honesty"

"Great doors"

We bought four if them (10'×10') in charcoal gray and they turned out to be fantastic for our garage.

T&K. - 2 years ago

Verified Purchaser

"Double Car Garage Door"

Plain garage door but solid built. Insulated and thick.

PEPPER1265 - 2 years ago

Verified Purchaser

"You cannot go wrong with this purchase."

I got this to replace an old heavy wooden door. I got a new opener with it. When the door is opened or closed, you cannot hear it in the house. What a difference.! The installation was done in no time. The installer made quick and efficient work of it. We are extremely happy with this purchase. It made the house look even better.

- 2 years ago

Verified Purchaser

"Classic 9x7 Garage Door"

Bought this door (w/windows) hoping to replace my old door, the problem is quality control or lack thereof. While unpacking the doors I found 2 damaged, dented, one in front with big crease another damaged in 2 places on back side, the problem is they were packed in the middle of the box with two other sections one on top and one on bottom both had no damage at all which means they were damaged before they were packed, how does that happen.... I was forced to install anyway because I had removed the old before I found the damage. I didn't check the panels first because there were no signs of any damage to the package, so I assumed everything was OK, that was a mistake. So, beware when you buy from Clopay, don't assume all is well just because the package is.....

Recon70 - 2 years ago

Response from Clopay Garage Doors:

Consumer Services - 2 years ago

We apologize for your inconvenience. We strive to catch all damaged sections before packaging and shipping. If door sections arrive damaged, flaws are to be reported immediately to the Dealer / Retailer where you purchased the door. Then our Quality Department can focus on where the breakdown occurred to improve our process. If you have not already done so, please report the damage to your Clopay Dealer or Retailer to obtain remedy.

"More than just a door….it’s style galore!"

After caring for the old wooden (Masonite) door for 39 years we chose Clopay’s Ideal Classic style insulated door. What a huge improvement in looks and function. So much better than the door made in 1961! as recomended, I waxed the new door with auto wax and it shines real nice. Would recommend Ideal doors and Menard’s for the price.

MikeP - 2 years ago

Verified Purchaser

It was exactly what we were looking for the quality and the craftsmanship was right on .

Charbo - 2 years ago

"Perfect garage door for a picky customer!"

Insulated garage seems really well built with tight tolerances for better weather seal. Don't know yet how well it controls cold temps. until Winter.

Salvatore - 2 years ago

Verified Purchaser

"Garage Doors"

Love our doors, neighbors love it too. Works well and is so quiet

Mike & Dorothy - 2 years ago

Verified Purchaser

"Door"

Well worth the money just took forever to get from the factory.

bob27 - 2 years ago

Verified Purchaser

"love it!!!!"

Extremely happy and pleased with my door. High quality for what was paid. Definently suggest these doors.

bob27 - 2 years ago

"Garage door weatherstrip"

Ordering was a long wait. We didn't mind. We understood with the pandemic, Shipping of parts caused the delay. The doors are wonderful. We did notice when unpacking the panels, the bottom panel weatherstripping was out of shape. We had hoped with warmer weather. That it would regain its correct shape. It did not. We are working and hoping for a replacement.

POKEY - 2 years ago

Verified Purchaser

"60 Years versus brand new"

I replaced my 60 year old garage door with a new Clopay garage door. It looks great.

KMRAJACOBS - 2 years ago

Verified Purchaser

"Careful when ordering this"

Very disappointed with how this turned out. We were expecting arched windows to avoid issues with the corner trim of our door opening. Quote shows arched windows but what is installed is weird. Now door seal has a gap where the square window meets it. Not the look or functionality that we were expecting.

Jeepertrains - 2 years ago

Response from Clopay Garage Doors:

Consumer Services - 2 years ago

We are sorry you unhappy with the look of your new door. The drawing reflects how the finished door will look and assumes a rectangular opening. The notched-corner design of your garage door opening is the reason the trim pieces are covering the window frames.

"Worth the wait"

Like others, we waited 7 months for these doors due to shipping delays, covid, component material shortages..none the fault of Clopay but so worth the wait. I now have the prettiest garage doors on the block. We bought these doors after much research. We know we have a quality product that should last many years.

Allison - 2 years ago

Verified Purchaser

"Smooth Operating Door"

Only had the door for less than a week but it looks good and operates greats. Quite and smooth. Really love the windows.

Vickie - 2 years ago

Verified Purchaser

"Classic door"

Love my clopay door,solid ,looks great, installers were great

Zman - 2 years ago

Verified Purchaser

"The very best garage door"

I have bought Clopay doors in the past and you can’t get a better quality of door. I am now looking to buy a front storm door to match our new garage door. Would not buy any other brand.

Nick61 - 2 years ago

"Garage"

Just wish we had window panels. The builder installed a basic door. It is boring for to look at.

Rookie - 2 years ago

Verified Purchaser

"Garage door"

Very well made , from the hardware right to the door

Joe lang - 2 years ago

Verified Purchaser

"owner"

We really like our door and Don's Garage and Fence company that installed it

- 2 years ago

Verified Purchaser

"Finally!"

I just replaced my old wooden door that was over 50 years old! I know the new door is not the top of the line; but, I am very happy with it. It looks so much better than the old one, and my basement is much warmer now. Thank you, Clopay!

Deb Lovin - 2 years ago

Verified Purchaser

"New Garage Door"

We just replaced old door for 22years with same look alike door because old door was cracking around the outside windows and we just got new vinyl siding 2 years ago so now the house is updated. The installer did a great job and he came at 9am left at 1pm and cleaned up all the mess, I would recommend the company to anybody that needs a new garage door, Thank You Very Much.

Vera - 2 years ago

Verified Purchaser

"Clopay Classic doors"

Solid, quality construction, beautiful appearance.

W.H. - 2 years ago

Verified Purchaser

"Clopay Intellicore Garage Doors"

Clopay garage doors are quality built doors using premium components that provide a beautiful new look to your home. Especially when installed with dual pane glass windows.

Phoenixmike - 3 years ago

Verified Purchaser

"Great product function, and appearance"

Good quality product, very quiet running, nice looking door.

T from CG - 3 years ago

Verified Purchaser

"A long over due delivery, but well worth the wait."

This door looks great inside and out. Love the windows. great having natural light in the closed garage when the door is closed.

NYS Ed - 3 years ago

Verified Purchaser

"Beautiful Door"

Beautiful door. Works well. Our garage a lot warmer now.

Cindy - 3 years ago

Verified Purchaser

"Garage doors"

The easy set torsion spring hardware with medallion up grade was not well engineered. The screws which were to be installed by drilling through the hub extender into the torque tube. When the screws were tightened the screws broke off. Needed to engineer a proper fix. The torque tubes were drilled in alignment with the extension hub holes and 1/4"-20 bolts with sufficient shoulder length to traverse the hub tube were put through the holes and lock nuts were installed. This provides a no wobble system. the doors were 9 feet wide and there was no carrier bearing for the torque tubes. Built a steady bearing to remove all play in the torque tube. The plastic handles that were supplied did not look like they would survive 6 openings and they were not installed. The connection point between the vertical and horizontal sections did not align exactly as the profiles are slightly different. The for trim/ weather stripping mounting system was non existent. Had to provide a system which was not obtrusive to mount the weather strips. Used oval head galvanizes siding nalils. There should be a method of installing the weather strip and then putting a trim cover over the mounting screws to provide a neat appearance of the finished products. When garage doors closest thousands of dollars they should look like they were installed by craftsmen with a finished look. There were just exactly enough bolts for connecting the mounting angles to the vertical tracks. Heaven help you if you loose one during installation. In Canada the Home Depot store does not have any spare parts. They have to order parts. I purchased 2 doors with the wider weather stripping to accommodate an old garage floor. Only one weather strip arrived. The first response was the at the part would arrive in 5 to 6 weeks. After a bit of DISCUSSION the local store agreed to get the parts from some where on the west coast of Canada. The parts were due in 3 weeks. Currently all roads from Alberta to the Wes coast are washed out and need repair. When I first decided to get new doors in May 2021 the order time was 8 weeks. In consultation the the installer he would have time in early September, still nice weather. When I placed the order the delivery was 12 weeks. Because the doors were 2" of insulation that increased to 16 weeks and finally after 19 weeks the doors arrived. Installing the doors third week in November was much cooler than it would have been in September. The doors are in and working. When we went to register the doors we put he serial numbers in however there was no place to register the medallion upgrade "registration code". looks like the programmers and the marketing people work for different organizations. Good luck with your order.

Old Al - 3 years ago

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

Thank you for your detailed feedback as it helps us to improve our product and our process. We are sorry there were issues with installing your door. We have professional installation options available through our Dealers and through The Home Depot. We also have a very knowledgeable Installation Assistance group here at Clopay that can assist with DIY installation questions 800-225-6729 M-F 8 am – 5 pm Eastern. We are reaching out to you via email to address your specific installation issues. It is recommended the lift handles are installed in the event of a power outage so you have something to hold onto to lift your door safely. Replacement handles can be supplied to you if yours broke. Our factory is located in Troy, Ohio and there are extended delivery times on all products including hardware due to raw material shortages. This is out of our control and we are working diligently to process all orders. We apologize you did not receive your door when it was originally quoted and for any inconvenience this may have caused.

"Clopay Garage Door"

Great product. Garage is much warmer now that the insulated door has been installed. Removal of old door and installing of new door was easy for the crew that came to install the door. Thanks to the install team.

MarkWil - 3 years ago

Verified Purchaser

"New garage doors 2021"

Timeless look, excellent sales, service and installation.

Ann P - 3 years ago

Verified Purchaser

"Outstanding Garage Doors"

Just replaced our 22 year old builder grade, 2 layer Clopay doors that were installed when we had the house built. If not for the few vehicle hits they took over the years, rough operation, aging seals, and peeling vinyl backing, I probably would have kept them for another 10 years. Not to mention my wife got tired of looking at dented doors. This time around we opted for the 3 layer 1-3/8” doors with arched windows and faux black hardware. What a difference they make! Not only do they look great with the accents of hardware and windows on white faux wood grained doors, but they add natural light and insulation to the garage space. I noticed a marked difference in temperature within an hour of installation. As far as the noise level is concerned, the torsion springs over conventional springs and LiftMaster belt drive over screw drive made operation virtually smooth and silent. Kudos also go out to the Hunter Door Service installers for their friendly and pleasant character, and quick and efficient installation.

Bill03 - 3 years ago

"Bad rust"

Very unhappy with the quality of the doors. I have rust appearing after just 12 months and the doors leak between the joints.

brian0132 - 3 years ago

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

If there is water coming through the joints on a door while closed tight, please call the Dealer who installed the door to make adjustments to address that issue. Steel garage doors require maintenance – for coastal areas, should be washed 4 times per year and use spray wax to help prevent surface rust. If painting is needed, 100% Acrylic Latex Paint should be used. Here is a link to the Care & Maintenance Booklet https://clopaypdfs.com/pdf_files/CMB-4150089_EN.pdf

"Disappointing experience!"

3 things I would like to share. The door came with only 1 torsion spring which is not enough to lift the 16'x7' door smoothly. After installation I noticed the white paint on 2 of the panels is scratched along its length and it took 3 months to order the door. Unfortunately I can not say that I am happy with Clopay.

Frank4791 - 3 years ago

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

If ordered as a complete door, springs are calculated by our Engineers for the weight and size of the door. Not all doors require 2 springs. If door sections were damaged in shipment or install, flaws are to be reported immediately to the Dealer / Installer to obtain remedy. We can also send small bottle of touch up paint if you call our factory with your Serial Number info (S/N and PID) 1-800-225-6729 M-F 8 am - 6 pm Eastern

"New 4050!"

Great improvement over my 25-year-old uninsulated garage door. Looks great.

Adam - 3 years ago

Verified Purchaser

"Homeowner friendly"

Very easy from start to finish and looked very nice

- 3 years ago

Verified Purchaser

"New Door Looks Bright and Durable"

I didn't know how bad my 40 year old double garage door was until Grove City Garage Door put my new one up in just 2 hours. It looks so bright and clean and durable. I bought the insulated style and look forward to the added change in my garage.

Vic the Stick - 3 years ago

Verified Purchaser

"Great doors so far."

The doors look great, especially with the windows. I have to wait until winter to see what affect the insulation works out.

Heatseeker - 3 years ago

Verified Purchaser

"Garage door installation"

Steve was very professional when installing my door. He was on time, explained what he was going to do, and was very polite. I've been waiting to hear back on the warranty from the company, however since I paid more for it.

Customer - 3 years ago

Verified Purchaser

"NOISEY!!"

The quality of the door seems to be good but was installed with a dent in it - also is noisey when opening and closing!

jaimersme - 3 years ago

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

We are very sorry to hear about the issues that you have experienced with your Clopay door. We are reaching out to you via email to help resolve this. If a door is purchased through a Clopay Authorized Dealer there is a 1 year install warranty and the Dealer can help with any issues you are having. If your door was purchased and installed through The Home Depot within this past year, you can contact our Home Depot division of Clopay by calling 877-526-2050 Monday through Friday 8am-8pm EST for assistance because the original installer can be sent for a service call. If you have any further questions or concerns, please reply to the email we sent, or call our Consumer Service line at 1-800-225-6729 Monday through Friday 8am-6pm EST

"Well built garage door"

The Clopay classic garage door I selected had R 18 insulation which has been great. My garage is also my workshop with heat/cool for summer and winter. Since the install, temps have been very hot but my garage is still a great place to work.

sparky460 - 3 years ago

Verified Purchaser

"Wow... What a difference"

One notices the quality immediately and when you close the garage door, wow... what a difference.You can feel the difference in the garage. You know it is sealed shut.

- 3 years ago

Verified Purchaser

"Clopay Garage Door DIY Project"

Very easy to follow instructions. Our door was installed as a weekend DIY Project. 2 men, and less than 8 hours. Very pleased ! It matches the other door exactly, which was installed 2 years ago.

Mark Anthony - 3 years ago

Verified Purchaser

"Affordable"

Looks good it is not yet winter so don't know if it will help reduce cold in garage but looks and feels sturdy

Khan - 3 years ago

Verified Purchaser

"F&I Clopay GD Program-LH-NAT SKU 0000-479-797"

While the doors are fine, they are not the color represented in your brochure. If I knew how to add a photo, I would.

Garagedoor - 3 years ago

"Great Decision"

They look handsome sturdy & stylish & so far they open & close smoothly without too much noise

I ordered the above, but am unclear as to what was actually installed. The receipt description stated “16x7 4050 Almond” but that, nor the booklet left with me specifies the details. Where do I find model, s/n, etc to register? Could not answer all Q because the paperwork does not support the order I placed with FCD.

Junebug - 3 years ago

We've now had two of these doors. The first one buckled at the top due to improper installation by the home builder. The second buckled at the bottom and worked its way up due to wind caving it in. We didn't want to file an insurance claim for it so we've been using a collapsed door for 2 years. Not a well built door.

Nukamod - 3 years ago

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

I am very sorry to hear about the issue that you are experiencing with your Clopay garage door. Even though not all areas of North America require a wind rated door product for higher winds, some consumers find it helpful to purchase a wind rated door to withstand higher winds that they may experience in their area. You can find out more about our residential wind rated products by going here on our website https://www.clopaydoor.com/residential/windcode-residential-information . Additional reinforcement can always be added to strengthen a door and these additional parts can be purchased through your local Clopay dealer or retailer which you can find by visiting our Where to Buy and Service link located at the top of our website.

"Love this garage door"

Ordered this door around Christmas and it was installed on April 1st. That wait is the only negative thing I have to say about this. We have glass panels at the top and the chocolate brown color. It looks fantastic! The inside is nicely finished and white which helps with the light in the garage. Just love it.

Katiewil - 3 years ago

Verified Purchaser

"Awesome Door"

I love my new door. I also upgraded to the garage door opener. I love it so much . Thank You so much MP Garage Door.

Babydoll99 - 3 years ago

"Great value and price!"

Excellent quality door. We are very pleased and our installer was awesome!

Jennifer W - 3 years ago

Verified Purchaser

"New Clopay Door Issues/Quality"

Just installed one of five doors this weekend and to begin one of the panels had a scratch in the painted finish. Now if I were installing these on someone else's property I would have had to reject the panel, but it was for my own residence and it had already taken four months to get them in the first place. Second is it came with random door stop lengths which will not be allow me to install all doors without having to attempt to splice the door stop material in some form or another which is unacceptable. I will be reaching out to the vendor to rectify this issue, and will follow up with new ratings after interaction with them. As far as overall door quality I will be further examing there performance with a FLIR gun over the following days and throughout the year to see if the increase in R value is truly beneficial, and minus the scratch and some random overrun of foam from certain seams they seemed like a decent door compared to others we have installed.

Pete21 - 3 years ago

Verified Purchaser

Autie94 - 3 years ago

Verified Purchaser

"Cold water"

Where we live, it gets over 100 degrees F a lot during the summer. We have a water softener in the garage, so the heat in there was well over 100 degrees with the old simple metal door. So, there was not cold water to be had in the home. When we had the insulated door installed, the temp dropped to the low 80's, so, at least there was cool water available. It also made our garage useful space.

Richj - 3 years ago

Verified Purchaser

Door is just fine. Why did I only give it 4 stars not 5? There is no handle inside in the rare case I would have to open it manually. What if I did not have a garage door opener? There was a mis-measurement pre install, but the installer totally took care of that. At the end, it is a garage door and I am happy with it and would recommend it esp on sale.

h_k_s - 3 years ago

Verified Purchaser

Love the door. Very well made and easy to install. I did it without instructions. I am the above average person for assembly though. It's a clean looking door inside and out. If you have magnets for car, great place to but them. The ez wind springs made piece work of that part of the install. Never had them before, will have to see how they hold up. They are not that expensive to replace if need be. (Future)

I love the garage door it is beautiful and gives my house a very nice curb appeal.

Faith - 3 years ago

Verified Purchaser

"Less than perfect."

Overall, I'm happy with the look and performance of the garage door. However, there are two things that caused me to give this less than a perfect review. First, the installation went smoothly with the local contractor. They were professional, prompt, and efficient. Unfortunately, a few days after the work was completed, I noticed that the corners of the bottom gasket were not sealing the enclosure properly. They were rubbing up against the side seals, resulting in some gaps at the bottom corners when the garage door was closed. This resulted in snow blowing into the garage. I emailed the vendor to fix the problem but never heard back from them. I'll have to do this myself when the weather warms up. Second, the garage door intermittently will not close all the way, will fail to initiate closing, or will stop and then go into reverse. I've tried changing the light bulbs to reduce interference, removing the light bulbs completely, resetting the codes, manually adjusting the closing settings on the motor housing, etc. I've also consulted the website for a solution without success. For these reasons I give my Clopay garage door experience a less than perfect review.

I made the right choice with this door. Transformed the house.

Beautiful door, and quick installation. Our house looks completely different from the street

Mustang - 3 years ago

Verified Purchaser

"Its a door, though mindful they may show up dented"

The door is basic as expected, but came in with 2 dents, BECAUSE it is a custom order BECAUSE no one stocks 2 car garage doors in ANY major retailer, I was unable to return or ask for them to fix, OR EVEN DENY the purchase. I find that insane. Home Depot straight up said no, you can't get this fixed even though we delivered it to you with dents in it. WOW. On top of that, they said it would take 6 weeks to manufacture, it actually took 6 MONTHS!!!! Watch out, this and home depot are just bad partnership.

- 3 years ago

Verified Purchaser

"Took awhile but it's great."

I ordered the door during the heat of pandemic so I waited a lot longer than expected. The door is great and my house looks better. I'm glad that I chose the upgraded door opener and learned more about R values as well. The installer was so nice and informative. I had a lot of questions about the door and maintenance.

New Garage Door Owner - 3 years ago

Verified Purchaser

"Superb Insulation"

I will gladly rate the door 5 stars if Clopay would resolve a minor issue. It needs an inside handle to raise and lower it manually. I recently observed a 50 degree differential between inside and outside temperature.

Michael - 3 years ago

Verified Purchaser

"Competitive door quality and price."

This was a large door (10x20) and none of the standard installation directions were applicable which meant i had to search the Clopay website and review a bunch of different docs to arrive at a reasonable instruction set. Even then I never found instructions which properly identified the fasteners delivered with the door. Come on Clopay, you can build a nice door, just make proper instruction sets, manage them with part numbers, and deliver them with the door as if it were important. Only other complaint is many of the fasteners are very poor grade. Don't use a newer high power impact driver or you will twist the heads off before they bottom.

JohnW - 3 years ago

Verified Purchaser

"Improved wildfire protection"

I installed two single doors myself with the help of a friend. The delivery of the parts by the local installation company went well. The quality of the parts was very good, and the result is attractive, keeps the inside warmer in cold weather, and the windows allow good light into the formerly dark garage during daytime. The main reason for choosing to replace the former wood doors with metal ones was to "harden" the home exterior in the wildfire zone where embers would potentially build up if or when there is a nearby fire. That goal has been accomplished. We were able to install the torsion springs after checking the appropriate videos online, and the ceiling of the garage is much less cluttered that when the former extension springs were installed. Each door took us a full day to complete, partly because of all the riveted connections between the vertical track and its supports, which didn't fit our particular situation. Most of the rivets had to be drilled out.

JackD - 3 years ago

Verified Purchaser

"Durable and quiet"

Love my Coplay garage door. It is really quiet and has been durable during the recent inclement weather.

Gina - 3 years ago

Verified Purchaser

"Love everything about it"

The door looks great, works great and installation through Home Depot was a breeze. Highly recommend this piece.

Katy - 3 years ago

Verified Purchaser

"Classic looks fantastic!"

Classic looks fantastic!!! Added the arched windows with grids to top panel and really added nice complement to the curb appeal of our home.

JSLVNJ - 3 years ago

Verified Purchaser

"Simply the Best"

Door looks Great!, Installers were outstanding. Very happy with results and process.

One Happy Camper - 3 years ago

Verified Purchaser

"well insulated"

great door and operates very well, garage stayed over 50 all winter, glad we went with the highest insulation

Alan - 3 years ago

Verified Purchaser

"Door opener installed incorrectly"

Love the door. The automatic door opener was not installed properly. It is tied into the overhead lights. Hence you must keep the lights on at all times so the door opener will operate.

Nitram - 3 years ago

Verified Purchaser

"From Pre-Fab to Post-Fabulous!"

We had an old crappy sheet metal door. No windows to let in natural light and no insulation to keep radiant heat out. Our new Clopay R-18.4 classic door purchased at Home Depot is perfect. It took a couple months to manufacture, but for the price and product quality it was well worth the wait. Our installer was professional and made short work of removing the old and replacing the gold. We are very pleased with our decision and highly recommend Clopay Garage Doors.

T&B Harter - 3 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 3 years ago

Let there be light! Great looking door, and you are right, what a difference a window can make on the workspace in the garage. Doesn’t it feel more open and usable?

"Makes noises after 2 months"

I’ve had it 2 months and it is now making loud noises every time we opened it. The phone app is slow to respond and the watch app is useless.

Not good experience - 3 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

I am very sorry to hear about the noise issues that you are experiencing with your Clopay garage door. The phone and watch app are part of the automatic opener which is the motor in the ceiling of the garage and that is manufactured by a different company as Clopay only manufactures the manual garage door. If you look up at the motor in the ceiling of the garage, there will be a name on the side of the motor large enough to read without having to get on a ladder. You should be able to Google search the opener manufacturer to search for a phone number or if you contact our Consumer Services department here at Clopay by calling 1-800-225-6729 and press option 2 and then option 1 Monday through Friday 8am-6pm EST, one of our customer service representatives would be happy to provide you with the phone number of the opener manufacturer as we have a list of the opener manufacturer phone numbers. If the door is making noise, one thing that you can try is to lubricate the moving parts of the door, which must be done at least twice a year. We have a great video on our website that shows what parts on the door need to be lubricated that I have attached the link for here https://vimeo.com/106435186 . We recommend using our Clopay Pro-Lube that can be purchased in store or online through any local Home Depot store.

"Great value and function"

Very satisfied with the value and performance. Operation is quieter than expected. The insulated doors kept my garage above freezing during the winter - first time in 26 years. The finish is easy to wipe down.

Bob H. - 3 years ago

Verified Purchaser

"Long overdue upgrade"

Such an improvement and the door is so quiet. The new door looks great.

MikeL - 3 years ago

Verified Purchaser

"Awesome looking replacement garage door"

Absolutely fantastic looking door that was professionally and expediently installed by a knowledgeable and kind installation professional from Monarch doors who is a Home Depot contractor. And the other great part of the door is that the operation is quiet and the opener I chose allows me to use remote or I can open and close via my cell phone and also track it's operation history. Such a great looking worthwhile investment that was long overdue and with zero regrets on company or door choice! Thanks for a nice product!

Keith S - 3 years ago

Verified Purchaser

Response from Clopay Garage Doors:

marketing - 3 years ago

I love your new Clopay Classic raised panel garage door. The windows will allow natural light into your garage door and look perfect against the elegant raised panel door. This is the door I have on my home – it is timeless and will look great for many, many years! Thank you for choosing Clopay!

"Garage doors I can depend on"

The new doors are beautiful, super quiet, and reliable. Our old doors dated back to the early 60's and they had become unreliable and dangerous. If we had known how affordable new doors were, we would have changed them long ago.

Smvandyk - 3 years ago

Verified Purchaser

"Garage door"

Looks great lots of compliments from neighbors. Love the door. Installer was great and did a fantastic job

Randcreed Reed - 3 years ago

Verified Purchaser

"Top notch factory support"

Excellent quality product. I needed some additional parts to complete a challenging installation. Their customer service and engineering support took care of me promptly and devised a solution.

Pete / New Hampshire - 3 years ago

Verified Purchaser

"Beautiful ipgrade"

We got two doors to replace old weathered glasfiber doors. Love the look and how smooth and silent they operate. Our garage is detached and unheated, so insulation was not that important to us.

Pete B - 3 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 3 years ago

I love the clean, fresh look of your new Clopay classic doors on your beautiful garage! Thank you for choosing Clopay.

"Got what I expected except for weather stripping."

It's a door & it works. The weather stripping is certainly & substantially less then I expect even knowing I'm purchasing a cheaper garage door option.

Paul R - 3 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 3 years ago

Thank you for taking the time to write a review on your experience with your Clopay product. We are always looking for feedback and ways to improve our doors as well as the accessories that come with them.

"Garage door"

Love my new door. Can really notice the insulation of the door

Debbie - 3 years ago

Verified Purchaser

"Product exactly how I expected."

Door and hardware was exactly expected. However, for the DIYer, I would suggest more clear installation instructions. Especially the hanging of the track, rails and in my case the low clearance rails

R Haines - 3 years ago

Verified Purchaser

"Beautiful Iron & Glass Garage Doors"

The doors look GREAT!! the installer did a fabulous job! I'm a little disappointed that the extra insulation I got doesn't keep the heat out as much as I'd hoped but everything else about the doors is perfect!

I needed an inexpensive garage door to replace the Overhead door that lasted 30 years before it broke. This fit the bill and looks like the same door except this newer door has much better support beams. It was installed in November and so far absolutely no complaints.

speedmom - 3 years ago

Verified Purchaser

"Great Pair of Doors"

Good looking, well built doors. (I bought two 9' doors). They open and close quietly. Installation was time consuming (as expected) but not difficult for one person to complete. I am a very happy customer.

NevadaBill - 3 years ago

Verified Purchaser

"A Worthwhile Upgrade for Your Home"

Our new garage door style and color we choose greatly compliments the aesthetics of our home. It operates very smoothly and quietly. The new door was installed quickly and expertly. It's a wonderful upgrade to our home.

- 3 years ago

Verified Purchaser

"Beautiful Doors"

I ordered two single size doors in white with the sunrise shaped window in the top section. Totally transformed the look of the garage. Installed them myself all in one day.

Joey - 3 years ago

Verified Purchaser

"Great doors"

Great doors, insulation really makes a difference, installation done by professionals, highly recommend

GARY j - 3 years ago

Verified Purchaser

"Good Door"

Good Door for the money .. Took a while to get it but satisfied.

George B, - 3 years ago

Verified Purchaser

"Rental property garage door upgrade"

Happy with these doors, clean looking classic design

- 3 years ago

Verified Purchaser

"Outstanding door"

Looks great and works well! Glad we bought our garage door.

R DOMINGUEZ - 3 years ago

Verified Purchaser

"Best door"

Works great blocked out all the cold air. Even with covid19 delivery was not too bad

Love this garage door. Replaced or old rickety one that would bind up all the time. This door is super smooth and quiet and looks much better. It seems VERY solid and well built too. It's on a detached garage with no heat so I can't really say how good the insulating factor is our anything.

David H. - 3 years ago

Verified Purchaser

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- 3 years ago

Verified Purchaser

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Irate customer - 3 years ago

Verified Purchaser

""

- 3 years ago

Verified Purchaser

Verified Purchaser

"3 Layers door"

I changed the garage door to the three layers of this product and since then the garage is super cold. My 20 years old no layer door was way better than this door. The door is dourabl and nice looking but that's about it.

Kasra - 3 years ago

"What a difference!"

Old door paint kept cracking and rollers coming off track. Color of new door really upgrades the look of the house and operation is smooth as well as keeping garage warmer.

Butch - 3 years ago

Verified Purchaser

"Awesome Garage Door"

We are very happy with the new Classic Steel Garage Door

alfoh - 3 years ago

"Very clean appearance"

I'm very happy with my new clopay door. I chose the insulated option with added struts. Door is solid. However I think when you buy an insulated door the window panels should be double pane. These single pane windows are constantly sweating and frosting up. Ice is forming between the panels. [ Does clopay make double pane windows]?

J.V. - 3 years ago

Very nice looking doors. Will help with the energy efficiency of the home. Operate great!

Jamie - 4 years ago

Verified Purchaser

"Great garage door"

Clopay HDLP20 with Madison 611 windows and the Medallion upgrade. Home Depot order #H3102-92272. Case #1229666. It's a GREAT door and I have noticed that the insulation really is an improvement over my old door in keeping my garage heat in during cold weather and the air conditioning not working so hard in the warm weather. The windows are great too letting in lots of light so I usually don't need my garage lights on. The Medallion upgraded hinges look very strong and the Medallion rollers are very quiet when opening and closing the door. I'm not sure about the Medallion high cycle springs though, they just don't look correct. Buy this door, you will love it!

Jim T - 4 years ago

"Dented Doors"

I have two doors and both of them came with dents in each door, and they cannot be taken back to Home Depot.

Candela - 4 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 4 years ago

I am very sorry to hear about the issue you have experienced with your Clopay garage door. Someone from our Home Depot department here at Clopay will be reaching out to you to help you with this matter.

"Customer Service is the best"

I have a 15 year old house and recently have had problems with the front plastic window grilles breaking, snapping. The door itself has never been a problem and held up quite well. I emailed customer service the serial # on the gargage door and unfortunately they stated this particular model was discontinued. However they had some of the old stock remaining and sent me four grilles (2 right side and 2 left side) free of charge. They arrived within days and fit perfectly. Not often do you come across someone that goes the extra mile but this is exactly what happened with the representative at Clopay. I will definitely consider Clopay for all my future garage doors and entry door needs.

wunbar - 4 years ago

"Customer service came through."

I have a brand new house, and we love the door, which look awesome. However after a week of living there I noticed a cracked window, interior pane of insulated glass, no clue how or when it happened. The builder refused to fix or do anything about it, basically said it was my problem. So I messaged customer service had a little kick back as they claim dealer has to do all warranty work for the 1st year. I argued with the rep who eventually took it to a supervisor and I got a new replacement window sent out, which is all installed and is greatly appreciated. Glad to have my brand new door looking perfect again.

Shawn - 4 years ago

Verified Purchaser

"Thumbs up!"

We really like our new Clopay garage doors. They look great and are a big improvement over our 35 year old garage doors.

Dave from Colorado - 4 years ago

Verified Purchaser

"Nice looking quality door"

We really like the quality construction and excellent appearance of the new door. It fits properly and is well insulated. The obscure insulated windows really add to the appearance of the door. The company that installed it EZ Garage Door Company does very good work and they are dependable.

Mike in PA - 4 years ago

"Great Garage Door"

We had the original wood garage doors on our house for 39 years and they were showing some wear (see attached photo). We looked into painting and replacing sections of the door that showed some rot with wood, but found that it was difficult to match and pretty expensive. We looked into metal doors as an alternative and found that we could replace the doors, hardware, add insulation, windows, a finished interior and have little on-going maintenance . We thought that the incremental cost over repair of the wood doors was compelling. As a bonus, the standard almond color worked well with our color scheme (see attached). We upgraded the hardware and are pleased with the quieter operation.

Has an irregular line running across the length of top panel that occured recently. Shown to local sales person who told me it was a scratch but would discuss it with Clopay. Its almost a month with no follow up. As you can see these pictures show a crack. I want that panel changed. This door was installed on 2.27.2020 and I noticed in mid Sept.

Earl28 - 4 years ago

Sweepstakes Entry

"It is a great door"

It looks like new for years plus it holds warmth in for winter and keeps cool in the summer

Schmidt97 - 4 years ago

Sweepstakes Entry

"Functional"

I am happy with the looks and price of my new garage door. Works like it should

Happy - 4 years ago

Sweepstakes Entry

"Not happy with the garage door."

The door is noisy upon closing. Clunk, clunk, clunk on the way down. The installing company has been out several times but it's still the same.

beegees - 4 years ago

Response from Clopay Garage Doors:

Consumer Services - 4 years ago

I am very sorry to hear about the issue that you are having with your Clopay Garage Door. When there is an issue with a door that an installer is having an issue resolving, we request that they contact our technical support team here at Clopay by calling our dealer line at 1-800-526-4301 and press option 4 for installation assistance. At this line, our dedicated technical support team will be able to assist our Clopay dealers with any installation questions or issues they may be having with a customer’s door and will be able to work together to figure out the issue at hand to make sure that you are happy with the product you have purchased. Our technical support team is available Monday through Friday 8am-5pm EST.

"Quiet durable replacement"

We removed our old, noisy wood door and decided on this Clopay Classic steel door. Its style and color are a perfect match for our Colonial home, lets so much light in and is significantly quieter.

LA Girl - 4 years ago

Sweepstakes Entry

Great looking, functionally sound and expecting long term performance with the upgraded hardware.

Flavian - 4 years ago

Verified Purchaser

"Quiet Garage Door"

I am happy with my faux wood panel garage door because it is so quiet and the windows look nice

Daisy2015 - 4 years ago

Sweepstakes Entry

"Costello Garage Door"

I'm very pleased with my garage door. It looks great and works smoothly and quietly. The installation team was great.

Costello's Garage Door - 4 years ago

Sweepstakes Entry

"Great Garage Doors"

We purchased these doors to replace exiting garage doors. They are much quiter than what we had, better insulated and dont require painting!

Applesause - 4 years ago

Sweepstakes Entry

"Great Standard Garage Door"

My Clopay door was very well packaged to prevent damage, and had very good instructions for installation. I'm in my 70th year and not a professional and it was not hard to install. I have installed 4 or 5 doors for myself and friends.

Handy man - 4 years ago

"So glad we got this door"

So happy with the new door! Old door was like a piece of Masonite and the garage was cold and damp. Now my husband can work in the garage in the winter with a space heater and the temperature is comfortable.

suzyq - 4 years ago

Sweepstakes Entry

"Great garage door"

I love the good looking garage door, which compliments my entryway door.

Potter - 4 years ago

Sweepstakes Entry

"Excellent value for high efficiency & curb appeal"

We replaced our 20yo basic garage door with this Clopay Polyurethane insulated door to make the garage nicer to work in during the hot California summer days. Needless to say I was very surprised with the results considering we have not insulated the attic above it yet. The certified shop I purchased from installed the weather strip and door to seal from air circulating in and out around the edges as well. We installed a mini split A/C a few weeks later and now the garage can stay cooler than the house, allowing me to run it on power save mode pretty much all the time. I can’t recommend this garage door manufacturer enough along with the installer at Wilfredos Garage Door business.

Almondgallery88 - 4 years ago

Sweepstakes Entry

"Fantastic garage door."

The door has a neat, clean appearance. Very quiet operation.

Warren - 4 years ago

Sweepstakes Entry

"Just perfect!!"

Our garage doors were 20yrs old and we were looking to replace......after doing lot of research and the ease of installation service...........chose these via homedepot. Installed doors look great.....day and night difference in insulation, curb appeal and the quality of the doors is amazing (we picked the higher R value)!

Dreamer - 4 years ago

Sweepstakes Entry

"Awesome Door"

What an awesome door, so smooth and installers were top notch. Love the appearance and color choices

JBuck - 4 years ago

Sweepstakes Entry

"Great Door"

The doors have been great so far. They are light and open and close easily

Craig - 4 years ago

Sweepstakes Entry

"Just what the doctor ordered !"

Extremely nice doors .Have had many compliments on them.

gregsr - 4 years ago

Sweepstakes Entry

"Replaced old door"

Replaced an old steel (no insulation) door with the R13 for my wood shop. It helped with the cooling especially when the sun would hit it in the afternoon. I am handy with tools but it still took me about 6 to 8 hours to install. It looks great on the outside and inside, now much easier to clean the sawdust from the inside.

Sawdust Maker - 4 years ago

Sweepstakes Entry

"Climate control"

Last year, my garage door of 17 years buckled when a spring broke. I got a Clopay replacement door. WOW. Sure it was nice to have the looks of a brand new door. But, the Clopay door kept my garage much warmer this past winter. I could not believe the difference that door has made. I have had drinks freeze in my car over night with the old door. With the Clopay door, it was in the 50's in the garage on the coldest days last year. My garage is fairly well insulated, but I had no idea my old door was little more than a thin metal barrier from the outside elements. Great, well insulated garage door!

Larry in the warm - 4 years ago

Sweepstakes Entry

Response from Clopay Garage Doors:

Marketing - 4 years ago

Larry, thanks for hot tip about insulated garage doors! Homeowners often do not realize the difference a garage can make in the comfort level of a garage! Not to mention, it can help keep liquids from freezing in the garage (as you mentioned) but also keep pipes from freezing in the garage walls and ceiling. Enjoy your new door and stay warm this winter!

"What a difference!"

Love my new classic steel door! The windows let in so much light to the previously murky garage interior, and the clean classic style is perfect for my renovated exterior. Sales rep and installer were so great to work with.

MarilynB64 - 4 years ago

Sweepstakes Entry

"Great Garage Door very satisfied"

My new Classic Steel insulated garage door is better than I expected. I opted for the Insulated door even though my garage is detached from my house and not heated. I did so thinking that it would be a stronger and sturdier door, and boy was I right. The finish on the door is excellent.

Matt595 - 4 years ago

Sweepstakes Entry

"Looks great!"

The installation went great and it looks like a brand new house!

Mark - 4 years ago

Verified Purchaser

"Covid?"

I have trouble why I spent several hundred dollars on a garage door that I figure quality control would take care of unless quality control has low standards. 1st my mechanical ability and judgement to this product is not blame the material and or pattern which is great! But the quality of drilling or throwing panels together is worthless. I received 2 #3 panels and assume this order was thrown together. I had already returned 2 garage doors because of dents in packaging or shipment. The very first one I returned was in a complete box. The other 2 shipments I received and returned were banded together in foam and cardboard. That is exposed packaging to go to a customer. Then receiving my 3rd garage door I have 2 #3 panels. Which one was I'm assuming thrown in for a #4 that didn't line up. My frustrations was why again do I deal with with the distributor when I need to go to the source. I just need a #4 panel that fits. (see photos)

Jamkat388 - 4 years ago

"Looks Quality Door."

Looks very good now but will find out over time as far as the performance is concerned.

Shah - 4 years ago

Verified Purchaser

"VERY GOOD LOOKING GARAGE DOOR"

WAS REALLY TO INSTALL. LOOKS REALLY GOOD ON THE HOME WE ARE REMOLDING. THE ONLY THING IS IT DIDN'T COME WITH HARDWARE.

SAMBRANO 1305 - 4 years ago

"Great looking garage door"

I am happy with my door because it makes the front of my home look so much better

Hank59 - 4 years ago

Verified Purchaser

"Like for like replacement"

After 24 years my CLOPAY classic steel garage door failed (broken lift support). I always liked the look of the garage doors and we decided to replace like for like. We decided to replace both doors ( great decision). Now both look amazing!

bill24 - 4 years ago

"Instant upgrade"

The door is solidly built and looks great from the street

Tutz - 4 years ago

Verified Purchaser

"PREMIUM STEEL GARAGE DOOR"

Window inserts cracked after 1 year door was installed

Carl G. - 4 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 4 years ago

I am very sorry to hear about the issues that you are having with your exterior window frames. We have been in contact with you and are sending out all new exterior window frames to replace the defective frames. Please let us know if we can be of further assistance.

"Beautiful"

Love our new garage doors, they beautiful and add so much to our curb appeal. They are very energy efficient, and the quality of the doors is amazing. So happy with our purchase.

Lenn - 4 years ago

Sweepstakes Entry

"Big web"

Great team support from Cloplay and the product is superior so far.

BigWeb - 4 years ago

Verified Purchaser

"100 times better then old doors"

My house had 1970s doors that where rotting and looked like junk. Due to covid19, I have been off work and had some time finally to get some home DIY projects done and this was on the top of the list. The doors were easy to self install, if your a do it yourself person.. you will have no problems with these. I did 2 7x8 doors by myself, removed the old heavy-rot and replaced them in one day. Also added weather seals to top and sides for a better seal and painted.

Hunting Barber - 4 years ago

Sweepstakes Entry

"Good Quality for the price point"

The factory finish of the door it good. I painted my door with and acrylic paint. Surface preparation is critical for proper adhesion. Follow the direction in the included manual and your results will be good. I am happy to state that the direction/manual are included and are well written. This is a big plus since many companies are skimping on the creation of direction and either going all pictorial or making you download and print them yourself. +1 for Clopay on the instructions. I Purchased the 6.5R with the steel interior skin. I consider this the best base door people should consider.

mgene63 - 4 years ago

Sweepstakes Entry

"Great Value"

Great value for cost...Install myself on a weekend....only complaint is it is a bit noisy going up/down

bgreenfamily - 4 years ago

Sweepstakes Entry

"Excellent garage door"

I’m so happy with the quality of our two new Clopay doors. They are so rich in appearance and have added much value to our home.

Chirp - 4 years ago

Sweepstakes Entry

"Replacement door"

Good quality product. Great customer service. Product was available for install at my convenience.

RPDDAD - 4 years ago

Sweepstakes Entry

"Damaged parts"

Nice doors for the price but my door through Home Depot at the beginning of the covid and when I went to install I noticed one of the pains of glass was broken and a #2 hinge is bent. I registered it with you for warranty and heard nothing and because there Home Depot weren’t taking any returns at the time I’m stuck with it. I do not have any pictures of the #2 hinge

Mikey - 4 years ago

"Good simple replacement"

My old door was simply busted beyond repair. I needed a no frills, inexpensive replacement. This door was exactly what I needed at a good price.

Momo - 4 years ago

Sweepstakes Entry

"Very Happy with my New Garage door"

I am very happy with my classic garage door. I purchased the insulated classic door and it is very quite inside my new garage. The door and tracks are very quite in movement and it seals off the noise and air from the exterior when it is close, I recommend the door to everyone, great buy!!!

Dom M. - 4 years ago

"Great value for the price"

A strong door that has a classic design. It has a smooth operation.

crash - 4 years ago

Sweepstakes Entry

"Beautiful garage door!"

Honestly, I was a little hesitant at first. I was intimidated by the measurements and the procedure. I spoke to a Clopay representative who was wonderful. She walked me through the steps both times I called. It was a very simple and painless process. I love the color of my garage door. It is sandstone. I get a lot of compliments from my neighbors.

Joopju - 4 years ago

Sweepstakes Entry

"Tremendous!"

Replaced my old door about a year ago with the Clopay. WOW - The new door was insulated and finished on both sides. The insulation surely helps to keep the garage cooler throughout the hot Florida summer and with the bracing I had installed at the same time, creates a secure envelope for winds up to 170 MPH! The talk around the neighborhood is that "in case of a Hurricane, everyone is going to come and chain themselves to the door! Honestly, the installers were professional and knew exactly what they were doing. Without any hesitation I would 1) strongly recommend this door for the great workmanship and strength and 2) for the added security that it gives my home and family. Job well done!

Hevets - 4 years ago

Sweepstakes Entry

"Nice looking light weight door"

This simple brown 9'W X 10'H garage door is light and easy to lift. The insulation works fine whilst the outside of the door may be hot to touch, the inside remains cool.

Galosh - 4 years ago

Sweepstakes Entry

"Value, easy installation."

Great value for the price. Straightforward installation instructions. Looks Great.

GRENARD - 4 years ago

Verified Purchaser

"Insulated Garage Door- WOW!"

My new Clopay INSULATED garage door is amazing. It replaced another insulated door, however there is no comparison. The new Clopay garage door is equipped with insulated windows and faces North. I have found that the new garage door helps keep the garage warmer in the winter and cooler in the summer. I did not expect this added bonus.

jlw1951 - 4 years ago

Sweepstakes Entry

"Awesome Garage Doir"

We are very happy with our new garage door. The quality is great. We got it to replace a 21yr old one. Love the windows at the top to let the light in. Wish we had gotten it as long time ago.

BShep31 - 4 years ago

Sweepstakes Entry

"Worth every penny"

This door looks as much like real wood as a steel door can. We got the plain arched windows to let in light. The glass in the windows is pebbled so there’s no privacy issue. The “good” level of insulation is perfect for our east facing garage. Hooked right up to our existing garage door opener. It prettied up that whole side of the house!

- 4 years ago

"Adequate door"

Door looks good and works fine but instructions although detailed could be clearer especially pictures. Had top panel fail and couldn't get replacement panel. Had to buy another door and now have 3 more panels in basement. still don't know why panel bent after being installed for a year. Pictures attached.

Davidn - 4 years ago

Sweepstakes Entry

This is one of the easiest critiques I have ever written. My wife and I recently purchased a replacement garage door and new opener from Home Depot. We ordered the Classic Steel double wide garage door from Clopay and we could not be more pleased. We ordered the door with extra wind resistance and extra insulation. We live in an area that can get high winds and very cold weather. The installer said that not only was the door good looking but this was one of the strongest garage doors he has ever installed and should be able to withstand any weather we could possibly get. We are looking forward to mane years of service from our purchase. We would highly recommend Clopay Garage Doors.

MR - P - 4 years ago

Sweepstakes Entry

Response from Clopay Garage Doors:

Marketing - 4 years ago

Thanks so much for your purchase and for the kind words about our product! When it comes to product designed for high wind areas, Clopay’s WindCode® Doors are the right fit!

"Excellent door for the money"

These are very durable doors with the right price. The customer service is very good when you need any clarification.

Aftab - 4 years ago

Sweepstakes Entry

"Awesome garage door"

Great looking garage door. Extremely well built. Add beauty to the house and looks like it should last many years. We purchased a high wind and high R value door. The installer said it was one of the strongest garage doors he has installed. We are very happy with our purchase.

FrankP - 4 years ago

"Bad Packaging."

I have no real problem with the door itself just very disappointed in how it was packaged. I had numerous dents and dings on the door panels. Some where from the two ties wrapped around the box, another was the from placing the window panel at the bottom and you could tell it was lifted by a forklift during shipping. I also had a broken window which home depot replaced quickly and easily.

- 4 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 4 years ago

I am very sorry to hear that you had issues with the packaging of your Clopay garage door. Clopay works to make sure that our garage doors arrive to our dealers and retailers in great condition so that they are ready to be put up and can be enjoyed from day one. It sounds like Home Depot has worked to take care of you, however we will be reaching out to you to make sure that you are satisfied with your product.

"Nice Door- not so nice installation"

Love the door (once I fixed the mess left by the contractor) pictures worth a thousand words...have look.... pictures of the mess prior to my fixing and after I fixed....

This garage door was the best choice for us, because of how perfectly it fits in with the rest of our home's exterior. We picked a style that does NOT look like everyone else's garage door, and it's appearance & function have been wonderful!

Marketing - 4 years ago

We appreciate your feedback on your new Clopay Classic Steel garage doors. The Ultra-Grain finish is a popular choice that adds warmth and contrast to any exterior. Since you mention the doors were part of an exterior remodeling project, please consider submitting before and after photos to our imagineNATION Makeover Contest for a chance to win $1,000. We select one winner per month to showcase the impact new garage doors have on a home’s curb appeal. Contest details and rules are on the Clopay website.

"Good Garage Door"

Garage door works great. Rolls up and down nice. I had to get the specialty quick turn track. I installed everything myself and it works good. I with I had know that the inside didn't have a metal backing. It's just the insulation.

Daniel - 4 years ago

Sweepstakes Entry

"Great quality. Great fit."

Keeps out the rain and snow. Keeps the garage Warmer in winter. Great looking door

Mino - 4 years ago

Sweepstakes Entry

"Simple elegance"

Looks great on our brick rancher! Simple clean no frills!

Djb69 - 4 years ago

Sweepstakes Entry

"Functional doors"

I purchased 3 of the best steel insulated doors from Menards, 2-9x7 and 1-16x7. Because of construction and insulation value and they had everything I needed to install. I had issues with 2 of the 3 doors, the first one, a 9x7 the cables kept fouling and i had to actually reverse the sides to get it to work. The 16x7went together great but the Easywind mechanism stripped and calling customer service was a challenge. When I finally got the "Menards" lady on the phone, she gave me an attitude and told me to drive to my nearest Menards 40 miles away for a replacement part. I told her I wouldn't do that and she reluctantly sent the part to me and I got the door working.

Grmgnt - 4 years ago

Sweepstakes Entry

"Quality and design is better than most others"

This replaced the original door that was installed in 1976. Most of the time I hear the phrase "they don't make them like they used to". Well I'm glad to say that my new door from Clopay is far superior to what was originally installed. We chose a 2 in double sided steel, with injected thermalcore foam and thermal pane windows. WOW, its quite a door. It's so nice, now I can heat the garage in winter. The standard tracks and related hardware were not as sturdy as I would have liked. I think you can upgrade to a high wind package as an option. Overall I'm very happy. I'm fairly certain that Clopay makes the best standard and custom doors in the market.

only the best - 4 years ago

Sweepstakes Entry

Response from Clopay Garage Doors:

Verified Purchaser

"Great door"

Great door well made and the instalation of the door was great

- 4 years ago

Verified Purchaser

"Great and Beautiful"

My garage door with so old and I know I needed to replace it. I never imagine that of new garage door without windows could be so beautiful. I am extremely pleased

Harper - 4 years ago

Verified Purchaser

"Garage door"

Great company. This garage door is awesome especially with the insulated windows.

Rick J - 4 years ago

Verified Purchaser

"Very quiet and looks great!"

Jim4623 - 4 years ago

Verified Purchaser

"Very Sturdy"

We replaced our 22 year old Clopay - Classic with a new Clopay 180 mph rated door. It is quiet and very study. There is no give if you push on the door when closed. We helped our daughter buy a "fix-er-upper" home nearby. It had an ancient fiberglass door with an opener as big as a shoe box (well maybe not quite that big). We installed our 22 year old Clopay door in its place. Still looks great and works fine!! Thanks for a durable product Clopay.

WJSjr - 4 years ago

Verified Purchaser

"New Garage Door 03/06/2020"

Rate this door very high. It is well constructed, very good looking. R rating very good.

kingiver54 - 5 years ago

Verified Purchaser

"We LOVE our new garage door!"

We LOVE our new Classic Clopay garage door! We chose to go with the zero insulated model due to the fact that our garage is also not insulated. Even without that, the garage door is snug to the garage flooring and very quiet. The new door makes the detached garage and our 1940's home look more like "one". Love coming home to it!

TammyandMary - 5 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 5 years ago

Thank you for choosing a Clopay garage door for your home and sending photos so that we can see how nice it looks. The windows add so much character to the door and fit the style of your house perfectly. Enjoy your new view!

"Great looking door"

I love the door and the charcoal color. However ,It arrived with a few dents on the lower inside panel. I am currently waiting for a replacement panel .I pray there is no damage done while changing it out

NancyJ - 5 years ago

Verified Purchaser

"Clopay Garage Door"

We love our new garage doors! We have had so many compliments from our neighbors!

Doodle66 - 5 years ago

Verified Purchaser

"Decent door but a few concerns.."

We recently had our garage door replaced with a Clopay grooved panel insulated door. Door seems decent, it’s quiet and has a nice finish on the outside. The inside was a bit disappointing.. We chose the vinyl-backed insulation option expecting a thick plastic like on some other manufacturers vinyl backed models. However this door has what seems like an ultra thin plastic and when you bump the insulation with your hand or an object, it leaves a dent.. This is something that I would not have expected, but we’re not sure if this is typical. Also there was only a single strut installed near the opener bracket, the door seems sturdy, but we’re concerned that it may sag while open and eventually have issues. This may be an installer shortcut, we’re not yet sure, struts can always be added. In summary, overall the door is decent but the insulation finish on the inside is something you want to see for yourself before ordering. In fairness, It may be possible that we did not get the correct backing/product.

Builder - 5 years ago

"None not sure what you want me to say i would buy"

Nice doors they are sturdy and will put together i made a good choice

None - 5 years ago

Verified Purchaser

"looks great"

great installers but wish they were closer not 1.5 hrs. away

tony - 5 years ago

Verified Purchaser

"Does the Job"

Time will tell.

North La Salle - 5 years ago

Verified Purchaser

"Awesome Garage Door!"

I'm so happy with new garage door because of the way they look. The only thing missing is window inserts I'm trying to reach out to Clopay for design options. Thanks.

Ella - 5 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 5 years ago

Thank you for the glowing review of your new Clopay Classic Collection garage door. There are several window inserts available for your door. Please contact your local dealer for a quote. You may also want to use our online Door Imagination System to upload a photo of your house to first see which window design you prefer. Here is a link to get started. https://www.clopaydoor.com/door-imagination-system.

"Love our new Clopay Doors"

I enjoyed the entire process. Starting with the on line design to the finished installation. Great Job!

Robert B - 5 years ago

Verified Purchaser

"Failed paint finish"

The garage door paint finish has started to rust in less than 8 years. I do not have the original proof of purchase. I do have all kinds of information proving Clopay as the manufacturer (serial and product id code are on the door) and Adams Garage Doors in Mississauga, Ontario as the organization from which I purchased the door. I also have a purchase order number. They will not start a claim for me without the proof of purchase even though all this information is on the door. Poor paint finish and poor warranty program!! The product is clearly Clopay and they don't want to stand behind their product.

jojo1958 - 5 years ago

Response from Clopay Garage Doors:

Consumer Services - 5 years ago

We apologize for the inconvenience, we require proof of purchase because our warranty does not transfer to the second owner. We are sorry you are having issues with your door. Steel doors do require some level of maintenance to ensure they remain rust-free and in tip-top shape. If you have properly maintained the door and are still experiencing issues, we are happy to assist in starting a warranty claim if you are the original door owner.

"Very poor customer service"

I purchased 2 10x7 doors via Home Depot website. Based on dimension/clearance information it called for me to order low headroom tracks. Once installed it was evident that these tracks cause a lose of about 6 inches of clearance from finished opening. This was never mentioned in any of the information provided. When I contacted Clopay they basically told me that is the way it is and it would likely be cheaper to purchase new doors with standard tracks. I called again and their support team said 12” radius single tracks would likely work, $1500 dollars more and would not exchange my current tracks. I returned to HD who was able to work with Clopay and get the price down to $600 for both tracks. I am now having to pay much more and also have to wait another month for the tracks to arrive so I can attempt to complete the install.

Steve - 5 years ago

Response from Clopay Garage Doors:

Consumer Services - 5 years ago

We apologize to hear you are having issues with the installation of your track. The Clopay low headroom track option and conversion kit are designed to allow a door to operate within a tight space. The vertical tracks will be cut, and additional horizontal track pieces will be included with this system. For a residential door using low headroom, the rough opening should be the same size as the door. We are happy to answer any questions you have about the installation of your door, including tracks. Please call the Consumer Services department at 1-800-225-6729.

"Gorgeous Garage Doors"

We are so happy with our very sophisticated garage doors. The doors gives our home a new look and great curb appeal. We are a forever customer.

Scruggs Door - 5 years ago

Verified Purchaser

Smooth and quiet operation compared to older door is a pleasant surprise. Makes me wonder why I took so long. Well worth the investment.

Dave06 - 5 years ago

Verified Purchaser

"Nice looking door"

Needed a new garage door mine was put on house when built 1971

Bought two new garage doors on the recommendation of our local dealer. Three weeks later and everything is now installed. Excellent customer service and quality

Finance Director - 5 years ago

Verified Purchaser

"rotton doors"

i bought insulated doors with windows the windows are single pains of glass and sweat the company won't do anything about it except sell me new panels.

moneywasted - 5 years ago

Response from Clopay Garage Doors:

Consumer Services - 5 years ago

When customers purchase an insulated Clopay door, they have the option of getting single or double pane windows as some of our windows, for example our wrought iron windows, are not offered in double pane as they are acrylic and not actual glass. There are instances where a garage may be warm or humid but have a cooler garage door surface due to a colder exterior temperature. Temperature extremes and humidity considerations can contribute to condensation.

"Insulated Doors"

My wife & I really love our new insulated garage doors, we liked the color so much we are going to paint the whole house the same color.. Our old Clopay doors that came with the house when we bought it were not insulated and were 25 years old. Good job Clopay.

Edd E - 5 years ago

Verified Purchaser

"High quality doors."

The two garage doors that my best friend and I installed on my two car garage are well built, well insulated, and of good quality materials as well as being beautiful.

gfolse - 5 years ago

Verified Purchaser

"Thought I had a good buy...."

After 8 years.. I’ve replace 3 springs, the top Panel and just last week the top strut and rigid panel where the garage door opener connects to... ripped right off the top panels vetical strut completely off the panel destroying that panel and buckling the 2 middle panels.... after 8 years... the door is dead...

Brian49 - 5 years ago

Response from Clopay Garage Doors:

Consumer Services - 5 years ago

I am sorry that you have experienced this issue with your Clopay door. Hopefully this review can help others avoid this same issue. When a spring breaks on your door, you must disconnect the automatic opener from the door and get the spring replaced for the door to operate. Doors are very heavy (often hundreds of pounds) and only move because the spring “counterbalances” the weight. Without a functioning spring, the door is dead weight and cannot be lifted with the opener alone. If the opener keeps pulling on a door with a broken spring, it will result in damage.

"So much better"

So happy with the new look & the professional install.

Sarah - 5 years ago

Verified Purchaser

"Extremely satisfied"

Doors really change the exterior of my home. The install took couple hours for both doors. The Windows really add to the look, and the natural light is a bonus. Doors are really well made

Andejg - 5 years ago

Verified Purchaser

"FANTASTIC"

ABOUT THE DOOR Came out immediately to check my door. The springs had popped and the door buckled up top. They came out gave me suggestions and I choose putting in a new door as I believe it was original to the house.

Audrey58 - 6 years ago

Verified Purchaser

"Comfort, good looks in Classic Collection door."

We had our door installed on a cold, windy day. Within minutes we could tell the (R-Value 18.4) insulation was going to raise the comfort level we had previously only hoped for. We really appreciate the lower level of noise from traffic, etc. The installers did a great job of fitting the door in the opening, there is no wind or rain seeping through. It is a beautiful strong, solid door, and we are very pleased with both looks and performance.

Chigger Babe - 6 years ago

Verified Purchaser

The quality fabrication & fit of the Classic Model 9130 garage door was superb! The insulation made a difference immediately, & the effectiveness of the seal around the edges & the rubber gasket at floor level greatly reduced airflow. Despite being a 3-layer, double-sided steel door, it is quiet in opening & closing. The Medallion hardware option chosen makes a distinctly positive difference for this 16' x 7' door, upgraded to Wind 1 grade, rated for 115 mph storm winds.

Depoter - 6 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 6 years ago

Thank you for your comments about your new Clopay Classic Collection garage door. This is the door I have on my home, and I love it. The elegant, detailed panel and three layer construction make it a perfect fit for so many home designs. You will be so pleased that you purchased the Medallion hardware upgrade. Nothing is more frustrating than having your spring break, and with the Medallion 20,000 cycle spring, it will last a long, long time! Enjoy!

"Great door. Classic looking"

Door going into basement. Classic looking, insulated and very secure

DonN - 6 years ago

Verified Purchaser

"Easy install"

This is my first gadage door. I'm a fairly good handy man at 60 years old. I did it all but load it on my trailer at the store. Read the directions a couple of times and the install will go much smoother. Instructions are also online. I purchased a none insulated door for my shed so I could do all the install myself.

Jeb76 - 6 years ago

Verified Purchaser

"Excellent value, great look"

I bought the Classic collections door through Home Depot. The whole process was smooth, the installers were thorough and went headache-free.

Venky - 6 years ago

Verified Purchaser

"A true quality product."

The addition of this garage door upgrades the appearance of my home. In addition, it’s operation is very smooth and quiet. I love the remote status monitoring feature while travelling.

MX5 Man - 6 years ago

Verified Purchaser

"Previous Cloypay lasted 28 Years."

This Garage door looks great. The upgrade on Hardware is well worth the extra money.

Buddy - 6 years ago

Verified Purchaser

"DIY two single classic 8 x 7 doors with windows."

Replacement for two wooden doors I installed about 30 years ago. Windows in the 3rd row and low overhead conversion kits. Low overhead instructions say to cut 3 in off the top of the vertical tracks, I had to cut 4-5 in off. Also one top panel developed some slight warpage in the sheet metal. Tech support says the J-hook wasn't at the right angle (off by about 15 degrees) and not covered under warranty. I made adjustments and screwed a two ft piece of angle iron across the top. The j-hook on that door has a 75 instead of a 90 degree bend which might have something to do with it. Am I the only one to have this problem? No mention of this in the instructions. My advise, call tech support if you this kind of a j-hook and take a picture of your installation for future reference. I installed angle iron on the other door even though the instructions said it wasn't necessary for that size door.

drdave - 6 years ago

"Awesome Garage Door"

Beautiful garage door with excellent quality. Unbelievable quiet and convenient. Uplift my old house. I like it so much.

John - 6 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 6 years ago

Thank you so much for choosing a Clopay Classic Collection garage door for your home. We are thrilled to hear that it is exceeding your expectations for looks, energy-efficiency, durability and quiet operation. Please consider submitting before and after photos to Clopay’s imagineNATION Makeover Contest for a chance to win $1,000. Other homeowners shopping for a similar door will enjoy seeing your transformation, and we will as well! Entry details and rules are at https://www.clopaydoor.com/imaginenation-contest-entry. The contest runs through December 31, 2018.

"Can't imagine buying a better garage door..."

Clopay makes a great garage door!!! Very well insulated and looks awesome (on both sides)!!!. It's also very easy to clean (practically wiped off some of the marks left on the door by the installer with my fingers). I look forward to using it for many years to come.

GeorgeS - 6 years ago

Verified Purchaser

"awesome garage door"

We are very happy with our door. Turned out to be better than expected

wemjstudio - 6 years ago

Verified Purchaser

"Best garage door we have ever purchased"

Our new garage door with the thickest foam insulation provides much better sound isolation and temperature stability in the summer. I expect temperature stability will also be better in the winter. Construction seems excellent and the factory "bronze" color paint matched our trim colors very well. The premium Medallion hardware option also seems to be worth the small extra investment

Pacific55remodeler - 6 years ago

Verified Purchaser

"Colypay garage door model 4300W6"

Cloypay garage door model 4300W6 leaking water from end styles out over hinges and in to the bottom rubber door seal and out into the garage

Robert - 6 years ago

Response from Clopay Garage Doors:

Consumer Service - 6 years ago

We are sorry to hear about the issue you are experiencing with your Clopay door. We were able to pull up your order information and see that the door was just recently installed by one of our Clopay Master Authorized Dealers. When having the door installed by a Clopay dealer, you have the advantage of having a one year installation/service warranty on your door. I have reached out to the dealer for you and they will be contacting you to set up a day and time to come out and gather information to address your needs and concerns.

"Exceptional Garage Door!"

Our new Clopay garage door is a phenomenal addition to the front of our house. We had hoped the door would 'spiff up' the entrance, but our expectations were far exceeded! Beautiful door with frosted windows compliments the roof, trim and windows of the house. We had not realized how awful the other door looked until we had this difference maker installed! Additionally, this door glides open and closed making minimal sound. The old door squeaked and groaned like the old door it was. You might worry it would fall on you! And the old door was not insulated. This one is. Our garage door installer recommended Clopay. We could not be more pleased. Absolutely we would recommend this product.

Duvel11 - 6 years ago

Verified Purchaser

"Good Gargage Door"

The door is good, but the clopay door that I ordered in 1998 had a better track and an EZ spring. We are still waiting for the second door. Also, some hardware was missing. Packing was poor. We had 2 dents on the inside of the door. The bottoms were open on the sides.

AlfonsS - 6 years ago

Verified Purchaser

"Awesome Garage Door!!"

I'm so happy with my new faux wood garage door because it seals my garage perfectly!!

BigSki65 - 6 years ago

Verified Purchaser

"So happy with this door"

We replaced our " builder grade" door with this insulated door. It was painted at the factory and matches to perfection with the stucco. Our door faces west and in 10 years with the unrelenting sun Arizona get, the door is still perfect after 10years.the insulation has made a terrific difference in the garage. So glad there are still companies who value quality. Thank you.

RoselyneM - 6 years ago

Response from Clopay Garage Doors:

Marketing - 6 years ago

We are so happy to hear that the Intellicore garage door is performing so well after these years! Helping keep garages more comfortable is what our Intellicore doors do best. Thanks for sharing your story!

"Good garage door"

I am very pleased with the overall door construction and quality. I have a manual door, so use the door handle and lock. The quality of the hardware door handles and rods that lock them are very cheaply made and handles are to small. Also the pull down is very small and just a cheap piece of bent metal, not easy to grasp to pull door down. A regular door handle that you can grasp hold of would be much better and that wouldn't be a cost issue I believe. So the door quality is great, but the metal hardware on the door could be more sturdy. Still I am satisfied with the door.

John doe - 6 years ago

Verified Purchaser

"THANK YOU GOD!!!"

I AM A FEMALE HOMEOWNER WHO PURCHASED CLOPAY GARAGE DOOR TO REPLACE AN ORIGINAL GARAGE DOOR INSTALLED IN 1905. I HAD NO IDEA WHAT I WAS PURCHASING. THE SALES ASSOCIATE RECOMMENDED THIS DOOR. IT IS BEAUTIFUL AND MAKES MY HOME LOOK SO... APPEALING.

KIMMIE - 6 years ago

"Excellent Value"

The difference between these and the 1-layer cheap steel doors that had been on my garage for the last 25 years is nothing short of amazing. When combined with the technology of Chamberlain B750 openers, the quietness and efficiency alone makes these Clopay doors well worth the investment.

JimmieOC - 6 years ago

Verified Purchaser

"Clopay's website is misleading when ordering"

Clopay's website does not allow the ungraded hardware when ordering if the consumer decides to install the garage door themselves. Clopay ships a hardware kit that includes flimsy hinges and the torsion tube is in two pieces that needs to be screwed together and secured with a plastic center bracket along with smaller cable drums. The torsion spring is of a different design than the conventional torsion springs used in sectional overhead garage doors. Very disappointed with the economy grade hardware that was sent. Clopay refuses to exchange the economy hardware kit for the upgraded kit, so ask before how to go about receiving the upgrade hardware kit if you decide to do it yourself prior to purchasing their product.

Maisack - 6 years ago

"Great looking garage door."

Our new garage door is very nice looking, quieter than our previous door, and fits nicely

SLM74 - 6 years ago

Verified Purchaser

"Awesome Garage Doors"

Really great looking garage doors and mechanically sound. A great way to improve curb appeal for your home!

Fasteddie - 6 years ago

Verified Purchaser

"Fantastic Garage Door"

My wife and I are very happy with our Clopay garage door. We replaced an aging garage door that wasn't sealing all that well making the garage and the rooms above it very cold during the winter months. With the new door in place, our garage is much warmer making the rooms above warmer. Thank you for a great garage door.

Sueddaht - 6 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Marketing - 6 years ago

It makes me proud to hear from a customer that sees the benefits of a great garage door! I’m grateful for the comments and I wish you years of happiness with your new garage door.

"Fits the bill"

It wasn't a self-install. Together with the electric opener, 2 men got the garage space fit in a couple of days, and installation of the door itself took another day.

jimbo2K - 6 years ago

Verified Purchaser

"The Clopay Garage Door upgrade"

We are impressed with the quality of the garage door. It exceeded our expectations of what a garage door installation project would be. The heavy duty hardware and installation trim. Makes our garage door look amazing and professional installed. The windows allowance the natural light in. And the insulated door keeps out the cold and noise. We wouldn't hesitate to recommend Clopay garage door to family and friends.

Leonard71 - 6 years ago

Handy Woman

"Absolutely gorgeous"

I am so very, very pleased with my classic ultra grain cherry doors 18.4 R rating. They are so very very nice. Solid easy to clean

Kathy C - 6 years ago

Handy Woman

"Awesome garage door"

I’m very pleased with my new garage door,exactly what I had before but better,very smooth on up and down.Dont remember his name that installed my garage,but he did a awesome Job

Deborah 62 - 6 years ago

Verified Purchaser

"Great Hurricane Impact Garage Door!"

We are extremely happy with our new garage door by Clopay! It meets all our expectations.

jma7 - 6 years ago

Verified Purchaser

Marketing - 6 years ago

Thanks for the positive review! Glad to hear the doors are working well for you and keeping your garage warm and comfortable!

"Garage Door"

Purchased a brand new garage door to replace an old one. After we installed it noticed the rubber seal on the bottom of the door was warped 8 inches on one end. Thus allowing light and air in. Did not seal to the concrete floor. Called and was told to take it up with the company where door was purchased. Not the answer I was looking for.

Disappointed - 6 years ago

Verified Purchaser

"door is ok"

It took two months before it was installed. I never got an answer from copay !!!

chry 14 - 6 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 6 years ago

We apologize to hear about the situation with your door's lead time, and thank you for your patience. We will be in contact with you shortly to look into this.

"Fantastic looking door"

My new door is so quiet you cant even hear it open from inside the house like I used to be able with my old door and opener. The door is insulated which keeps my garage warmer and the room above it, and the windows are also double pane and insulated. It looks great and the finish is also appealing.

Dougs new door - 7 years ago

Handy Woman

"rubber bottom seal is wrinkled and is defective"

The door itself looks good, but the rubber seal at the bottom is wrinkled and really looks bad, and is not acceptable. Advantage Garage Door, the installer, said they will replace it when the weather gets warmer, as the cold weather is the problem? If this problem is resolved, I would recommend this door.

Dave - 7 years ago

Verified Purchaser

I have insulated Clopay doors installed on my house garage (3) and on my barn and equipment shed. They are a couple of different styles. They look good and are holding up well. The 3 oldest at the house are about 15 years old and the newest about a year at the rear of the barn,

Rumplestilskin - 7 years ago

Handy Woman

Great door very quiet well insulated highly recommend

This is the second time in 10 years I have purchased Clopay. at two different houses. The door is excellent quality,I purchased the insulated style with windows. Also, excellent installation both times

eric42 - 7 years ago

Verified Purchaser

"Love the change in my homes curb appeal."

Changing from my old slab garage door to my new Clopay Door really changed how my house looked. I am very happy with the quality and appearance.

steveyos - 7 years ago

Verified Purchaser

Response from Clopay Garage Doors:

Consumer Services - 7 years ago

We greatly appreciate you taking the time to provide feedback on your new garage door. Clopay takes pride in offering high quality products that improve the curb appeal of your home. The garage door really upgrades your home's appearance!

"So far, so good."

12 months in and the door still looks and operates great. A wonderful door at a great price, easy to install as well. Highly recommend.

Mkavan - 7 years ago

Handy Woman

"Awesome Garage Door"

We are really happy with the look of our new garage door. We added windows to the top and what a difference in curb appeal!! Very nice insulated door.

Jackie - 7 years ago

Handy Woman

This garage door replaced an all wood painted door. It is so pretty and really lite up the look of our house. We are thrilled with the strength and quality of the door. We am so happy we chose this brand and this door. Installation was done by an experienced installer and was excellent.

Cherry_Tree - 7 years ago

Handy Woman

"Very happy with my decision"

I had several choices but our new Clopay door was the best choice. I have yet to experience how much warmer the garage will be this Winter with an insulated door with a good overall seal around it. I'm sure it'll be much better than the old door! The floor at the opening is crowned slightly so the installer was good enough to add a larger bottom seal to close the gaps along the edges. I'm very happy with my choice!

Matt 05 - 7 years ago

Handy Woman

Response from Clopay Garage Doors:

Consumer Services - 7 years ago

Thank you for taking the time to leave a review on your new Clopay garage door. Our Authorized Dealers / Installers are the best and really do take care of our customers. Your new door looks very nice on your home and I am sure you will notice a difference as the temperatures drop outside!

"Beautiful Garage Doors"

I'm very happy with the garage doors and have received nice complements how good they look.

JEG13 - 7 years ago

Handy Woman

"Disappointing"

Just a year after purchase I had to replace the main spring and the end rail cones around which the tension wires wrap. With better parts the door now operates like it should have. Basically, the operating system was cheap and weak with the tension wires coming off several times

underwhelmed - 7 years ago

Handy Woman

Response from Clopay Garage Doors:

Consumer Services - 7 years ago

I'm sorry to hear you experienced a quality issue with the spring and end rail cones. Here at Clopay, we take pride in the quality of the product that is sent out to our consumers. It is extremely uncommon to hear about faulty springs or spring components within this amount of time after the purchase. If you are still experiencing issues with the springs, please contact our Consumer Services department at 800-225-6729. They will be happy to assist you.

"16x7 garage door"

Great quality door and could not be happier with installation.

sickatea - 7 years ago

Handy Woman

"❤️ The curb Appeal"

Like adding an additional room to my house. The 2" insulation provides all the comfort necessary during all 4 seasons. As you can see by the photo I get the full afternoon sun so good insulation is a must. The additional Charleston window insert have brightened up the interior also. Thank you Clopay Doors & Cornwell Door Service

Great color match - 7 years ago

Handy Woman

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Painting your garage door black can turn your house into an instant scroll-stopper. But if you skip the instructions and use the wrong paint, you could end up ruining your garage door and voiding the warranty altogether.

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Choosing the Right Garage Door Color for a Dark Exterior: Contrast, Match or Blend?

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Jun 2024

Classic™ Steel

Enter your zip code to find your local dealer

Overview

3-, 2- or 1-Layer Construction

Design Customization

Insulation

Door Reinforcement

Environmental Assurance

Construction

Intellicore® Insulation

Additional Features

Design Options

Door Designs

Top Sections

Specialty Glass Options

Colors

Solid Top Sections

Decorative Insert Series Windows

Architectural Series Windows

DOUBLE TOP SECTIONS

Standard Colors

Premium Colors

Brochures

Classic Premium Brochure

Classic Steel Value Plus Brochure

Classic Steel Value Brochure

Ultra-Grain Paint Option Brochure

Products Available Through Independent Dealers

Products Available at Home Depot

Installation & Care

Residential Sectional Insulated Steel Doors

Residential Sectional 1-Layer And 2-Layer Doors

Steel Garage Doors Care and Maintenance

Installation Warranty

Reviews (761)

"Gorgeous Ultragrain Finish For Curb Appeal"

"Best door on the market in my opinion."

"Perfect 9’x7’ garage doors R12"

"Beautiful new doors!"

"Easy to replace."

"Clopay Garage Door sealing"

"Clopay Classic garage door"

Response from Clopay Garage Doors:

"Install went fairly easy."

"Satisfied with My Clopay Garage Doors"

"Beautiful and strong Garage Doors"

"The doors look great,well made and functional"

"New garage doors!"

"Beautiful doors!"

"Nice Garage Door would buy again"

"Great Quality and Excellent service"

"The only brand of garage door we would consider"

"Quality and Value"

"Love My Doors"

"Classic Collection R18.4"

"Great door and easy to use"

"Directions Are Inadequate"

"Great Door"

"2nd Time to have Clopay Garage Door"

"New Look"

"Love my new door"

"Great door"

"Our Clopay Classic Cherrywood door looks fantastic"

"Bottom door seal is worthless"

"Not happy with the bottom door seal."

"the doors look very well made"

"Clopay Door"

"Cloplay door"

"Damage"

"New garage doors"

"Excellent quality"

"9130 Insulated Door"

"Awesome Clopay Doors love them"

"The door looks so awesome shining as you pull In"

"STEEL GARAGE DOOR - Hurricane Rated - Nice Design"

"Great Door!"

"Awesome Clopay Door!"

"Just installed today"

"Great quality garage doors"

"Great (steel insulated) quality (Clopay 4050)"

Intellicore^®Insulation